The Customer Care Representative reports to the Customer Care Manager and is responsible for providing World-Class customer service by taking comprehensive personal responsibility for Juliska’s entire customer base through providing accurate and timely information aligned with the Customer Care Team. This requires obtaining and utilizing an in-depth knowledge of our products and is only achieved through demonstrating analytical thinking, applying exceptional communication skills, and fully representing the underlying needs of the customer even beyond those the customer may originally express. This role with support key initiatives in collaboration and partnership with Customer Care, Marketing, and Operations. The ideal candidate will be an innovator with an entrepreneurial spirit and a passion for building and maintaining relationships. Working in line with the customer care team, this role will support endeavors to support the highest level of customer service in a dynamic and rewarding environment.
Responsibilities:

Our employment process is in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status as protected by appliable law. 
Juliska is an equal opportunity employer.