Description
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The Senior Move Manager helps seniors organize and plan their move to a new residence, often an apartment in a senior living community.
The Senior Move Manager helps guide the client in choosing what they will take with them to their new home, what will be sold, donated, gifted to friends and relatives, or disposed of. The Senior Move Manager is responsible for coordinating team members, movers, estate liquidation services, and all other resources, before, during and after the move, and overseeing the move and resettlement.
In addition, the Senior Move Manager will be responsible for the management and training of assistant move management team members. The Senior Move Manager will also interact with local senior living communities to build and maintain relationships.
Responsibilities
•Have a servant's heart and compassion for seniors who are in transition.
•Ability to manage multiple tasks and people with professionalism.
•Ability to train and coach move management team members.
•Ability to manage and schedule team members, movers, and estate liquidation services while keeping management informed of upcoming moves and their progress.
•Be time-sensitive. Always punctual and on time, prompt and flexible to changes.
•Provide emotional support to clients to ensure seamless and hassle-free transition during what is a stressful time and emotional time for the client.
•Maintain and strengthen existing relationships with the sales representatives at local senior living communities and develop relationships with new communities and their sales staff, as time permits.
Qualifications
•Previous project management experience.
•Extremely well organized, detail-oriented, and very patient.
•Excellent written and verbal communication skills. You must be able to get to the point with the client without being patronizing or condescending.
•Strong computer skills using Microsoft Office, especially Word and Excel.
•Willingness to learn and utilize computer-aided floor planning software.
•Must be able to lift up to 35 lbs.
•Requires standing, bending and going up and down stairs.
•Must pass a background check.
•Must have a valid driver's license and reliable vehicle.