181 Guest Service Representative (Full Time) Jobs in Miami, FL
Jungle Island is Hiring a Guest Service Representative (Full Time) Near Miami, FL
POSITION SUMMARY
The Guest Service Representative performs all job assignments with a positive attitude that reflects Jungle Island’s mission statement and brand promise. The Guest Services Representative is responsible for assisting and supporting the Guest Services Team by providing a high profile of quality in the department and includes, but is not limited to cashiering, front gate, show support and the front office. This position reports to the Guests Services Supervisor.
Essential Job Duties:
- Provide effective customer service for all external and internal guests by utilizing excellent, in-depth knowledge of Jungle Island products and programs.
- Listen to and resolve guest issues in a timely manner.
- Assist the department to maintain and exceed the revenue goals that meet/exceed the goals of the department and Jungle Island.
- Meet Jungle Island’s brand standards and expectations.
- Provides support and to the Specialists with guest issues, needs and complaints encountered in the park.
- Assist in the development and improvement of procedures to increase efficiency and productivity.
- Must be detail oriented, possess excellent judgment and organizational skills.
- Have flexible work schedule to include evenings, weekends and holidays
- Stays open minded to changes and seeks to learn new things.
- Possess excellent leadership and coaching skills
- Must be able to work weekends, nights, and holidays.
- $15.00 per hour rate
QUALIFICATIONS
- A minimum of one year of experience in Guest Relations, Customer Service and/or Public Relations.
- Excellent verbal and written communication skills
- Fluent in English and Spanish (preferred), additional languages welcome.
SKILLS/APTITUDES:
- Basic computer systems such as Microsoft Word, Excel, but not required.
Job Types: Full-time, Seasonal
Pay: $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Free parking
- Referral program
Schedule:
- Every weekend
- Holidays
- Nights as needed
Work setting:
- In-person
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Miami, FL 33132 (Required)
Ability to Relocate:
- Miami, FL 33132: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$29k-38k (estimate)
06/26/2024
10/22/2024
jungleisland.com
MIAMI, FL
100 - 200
1936
Private
BERNARD LEVINE
$10M - $50M
Related Companies
The job skills required for Guest Service Representative (Full Time) include Customer Service, Guest Service, Leadership, Written Communication, Guest Relations, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative (Full Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative (Full Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative (Full Time) positions, which can be used as a reference in future career path planning. As a Guest Service Representative (Full Time), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative (Full Time). You can explore the career advancement for a Guest Service Representative (Full Time) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
Similar Jobs
Popular Articles
