Join our team! 

The Jupiter is accepting applications for a full-time Sales & Events Coordinator position to start this summer. Be a part of a group of creative individuals that think outside the box to create the best events in the Lower Burnside neighborhood. 

At Jupiter Original and Jupiter NEXT, we are proud to be an equal-opportunity workplace committed to seeking and hiring a diverse workforce. We are dedicated to cultivating a company culture that is community focused, and built on respect, collaboration, and compassion.

If you are looking to be a part of a team where your voice, experiences, and perspectives matter, then we encourage you to apply to work with us. Please include your resume and a cover letter that describes to us more about why you want to work for The Jupiter and a bit of information about your relevant work history.

More About The Jupiter:

With 148 rooms combined, Jupiter Original and Jupiter NEXT Hotels offer a vibrant glimpse into Portland’s unique arts and music culture. The city’s original, locally-owned boutique since 2004, the Jupiter Hotel expanded with the newly built Jupiter NEXT in 2018. The Jupiter Hotels’ lush city vibes are a nod to Portland’s rich history of makers and creators, all while looking toward our dynamic future.

The Sales & Events Coordinator position is responsible for organizing and detailing sleeping room groups, meetings and social events while maintaining the highest level of guest and client satisfaction. This position will report to and work closely with the Sales Manager to assist in creating client proposals, conduct site tours and work onsite events when needed. 

Essential Duties and Responsibilities 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Sales & Events Coordinator is a sales role focusing on the development of contracted groups and events. 
• Simultaneously manage multiple large and small scale events and room blocks in different stages of their planning
• Creates professional relationships with new clients. As the main hotel contact, the Sales & Events Coordinator should always make a good first impression with a professional but Jupiter inspired attitude. 
• Collects detailed information pertaining to the group or event in a timely manner. 
• Sets up client walk-throughs, in person or via video call (i.e. Google Meet or Zoom), to go over event details.
• Creates and distributes group resumes which should be completed no later than 2 weeks prior to group arrival. 
• Works closely with the Event Host and assists as the onsite hotel contact when needed. 
• Settles client billing and sends invoicing in a timely manner. 
• Attends industry networking events when needed.
• Follows up on assigned leads within 24 hours of receipt in an effort to create new business for the hotel.
• Maintains well-documented, accurate, organized and up-to-date information in our CRM to serve clients and the hotel in the most expedient, organized and knowledgeable manner.
• Ability to quickly learn software systems necessary to the successful planning, execution and management of group and event business,
• Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
• Ensure groups and events have proper insurance and permitting from the OLCC and Fire Marshall
• Displays a neat, clean, and approachable-like appearance at all times.
• Think outside the box and make sound business decisions.
• Respond to coaching, feedback and training.
• Strong and effective sales skills.
• Potential to earn bonus as quarterly goals are met.
• Assist sales team when needed.
• Be familiar with Jupiter Hotel information and communication network.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Must have a positive, team oriented attitude. 
• Must be service oriented.
• Must be detail oriented with ability to set and meet high customer service standards.
• Must use proper etiquette while conversing with guests.
• Must have a detailed knowledge of the Jupiter Hotel and lower Burnside neighborhood. 
• Must have strong computer skills.
• Must be flexible to work mornings, evenings, weekends and holidays.

Education and/or Experience

• Minimum 1 year experience in event planning and coordination.
• Experience with hotel sales preferred.
• Experience with hotel operations preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Must be able to lift up to 50 lbs.
• Must be flexible and capable of bending, twisting and kneeling.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with pace of department/position demands.
• Must be able to work for extended periods of time.

Job Perks / Benefits

• 6 Holidays paid at time and a half when worked
• 2 weeks paid leave per year for full time employees (based on number of hours worked yearly)
• Discounted TriMet pass on 1st day of month after hire date
• Yoga Membership to a local studio
• Health, Dental, Vision, Short & Long Term Disability and Life insurance for full-time employees
• 401K with up to 4% match for full-time employees after 9 months of employment
• 8 hours of extra pay on your birthday for full-time employees
• Employee Assistance Program with confidential support and guidance available