12 Customer Service Specialist Jobs in Detroit, MN
Justin Skarie Agency - COUNTRY Financial is Hiring a Customer Service Specialist Near Detroit, MN
We are seeking a dedicated and customer-centric Customer Service Representative to join our team. As the primary point of contact for our clients, you will be responsible for providing exceptional service through phone, email, or chat. The ideal candidate will possess excellent communication skills, a strong analytical mindset, and the ability to work effectively in a fast-paced call center environment. Insurance experience preferred but not required. Hourly wage depends on experience and we also offer team-based performance bonuses.
Duties
- Respond to customer inquiries and resolve issues promptly and professionally
- Utilize strong communication skills to listen to customer concerns and provide personalized solutions
- Maintain a positive and empathetic tone in all interactions
- Analyze customer feedback and identify trends to improve customer satisfaction
- Document customer interactions and maintain accurate records
- Collaborate with internal teams to resolve complex issues
- Meet and exceed customer service standards
- Utilize computerized systems to manage customer interactions and maintain accurate records
- Demonstrate excellent phone etiquette and adhere to call center protocols
Experience
- Proven experience in customer service, preferably in a call center environment
- Strong communication and interpersonal skills
- Ability to work in a dynamic and high-pressure environment
- Familiarity with client services and customer support principles
- Experience with computerized systems and technology
- Analytical skills and the ability to troubleshoot issues
- Excellent organizational skills and attention to detail
- Ability to adapt to changing priorities and customer needs
We offer a competitive compensation package, retirement benefits, bonuses, and opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this rewarding role.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Experience:
- Customer support: 1 year (Preferred)
- Analysis skills: 1 year (Preferred)
Language:
- English (Required)
Ability to Commute:
- Detroit Lakes, MN 56501 (Preferred)
Work Location: In person
Job Summary
Full Time
$37k-46k (estimate)
09/08/2024
01/03/2025
The job skills required for Customer Service Specialist include Customer Service, Call Center, Communication Skills, Customer Support, Customer Satisfaction, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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