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Job Details
Description
Company Overview
At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet.
Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.
As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come.
With Justrite Safety Group, safety isn't just a priority it's our passion.
Basic Concepts, Inc. (BCI), a proud member of the Justrite Safety Group, Basic Concepts, Inc. (BCI) leads the way in innovative secondary containment, industrial spray coatings, and dewatering and filtration solutions for military, commercial, and municipal sectors.
The Contribution You’ll bring to this Role :
Join our BCI team as a Customer Support Specialist in Anderson, SC, where you'll play a vital role in enhancing our customer service and administrative operations.
In this position, you'll manage administrative tasks, purchasing, and mail handling while providing exceptional support to both our customers and internal teams.
With a focus on organization and collaboration, you'll work closely with the Operations Manager or General Manager, leveraging your in-depth knowledge of company operations to ensure smooth processes.
If you’re a proactive problem-solver with a passion for customer service, we invite you to apply and contribute to our dynamic team!
In this role, you will report directly to the Customer Service Manager, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals.
Join us and take the next exciting step in your career journey!
Responsibilities :
Your Skills and Expertise :
Benefits & Compensation :
At Justrite Safety Group, we believe in treating our team like family, and that means offering some amazing perks that make your work-life balance a little sweeter! Here’s what you can look forward to :
Let’s build that nest egg together!
At Justrite Safety Group, we value our employees and strive to create a workplace that supports your professional and personal well-being.
Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Last updated : 2024-08-12
Full Time
$59k-76k (estimate)
08/14/2024
11/12/2024
justrite.com
DES PLAINES, IL
100 - 200
1906
Private
$50M - $200M
Justrite manufactures and supplies safety and storage cabinets, smoking receptacles, aerosols and drum funnels for the industrial sector.
The job skills required for Customer support representative include Customer Service, Customer Support, Microsoft Office, Leadership, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
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Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
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Customer support representative document reports, resolve complaints, and process orders and payments.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
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Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
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Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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