ABOUT JVS SOCAL

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California. Join us in helping change lives together!

ABOUT THE ROLE

The Senior Manager, People & Culture (Senior Manager) will have a strong sense of urgency to manage major functions within a high-volume People & Culture team. The Senior Manager is responsible for ensuring a positive relationship between the agency and its employees by fostering a culture of open communication, trust, and respect. This role is also responsible for maintaining and interpreting P&C programs, policies, procedures, and collective bargaining agreements while ensuring satisfactory labor management relationships. The successful candidate will work closely with the VP, People & Culture to develop and implement strategic initiatives and workplan for the P&C team, ensuring we successfully meet contract obligations, department goals, and will serve as an ambassador for JVS SoCal’s vision, goals, mission, and overall values. This position qualifies for a hybrid schedule when possible. Ideal schedule allows for two work-from-home days and three days on site. Sites and schedule will vary depending on priorities.

KEY RESPONSIBILITIES

• Partners with the People & Culture leadership and program management team to understand and execute P&C deliverables.
• Maintains knowledge of trends, best practices, regulatory changes, employment law, and new technologies in the field of human resources and collaborates with VP, People & Culture to ensure compliance and assess legal risks.
• Ensures legal compliance by monitoring and implementing applicable human resources federal and state requirements, conducting internal audits, maintaining records, and representing the organizations at hearings.
• Conducts thorough and objective internal investigations to address employee complaints and grievances including allegations of misconduct, harassment, discrimination, or policy violations. Prepares thorough and detailed investigation reports and provides recommendations for corrective action when and where appropriate.
• Responsible for agency-wide compliance reporting including annual pay date, EEO-1, and workers compensation audit reporting.
• Conducts and analyzes exit interviews and recommends changes.
• Plays a key role in management of performance management process including regular reports and updates.
• Advises managers on performance management tasks including check-ins, coaching, counseling, and guiding managers before executing employee disciplinary actions.
• In collaboration with the Administrator, People & Culture, manages preparation of employee files and documents for all compliance audits.
• Maintains positive relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions.
• Coordinates management training in interviewing, hiring, terminations promotions, performance review, safety, and general compliance.
• Supervises People Operations Manager (GAIN) and works closely with GAIN Program Director with various research projects and/or special projects.
• Manages projects for the P&C department as needed.
• Performs other related duties as required and assigned.

• BA/BS in Human Resources, Business Administration, or related field required or a minimum of 5 years of relevant experience in Human Resources, with at least two years of employee relations management experience.
• PHR/SHRM certification or exposure to related education preferred, but not required.
• Familiarity with state and federal labor laws including California ongoing legal updates and requirements including those related to training, background checks, reporting, etc.
• Experience working in nonprofit social services sector preferred!
• Demonstrated investigation and related documentation/reporting experience required.
• Excellent communication and time management skills.
• Must have a strong work ethic, a high level of professionalism and understanding of confidentiality and integrity requirements for the role.
• Creative thinking, analytical, and problem-solving mentality.
• A positive “can do” work style with a people-centric approach when addressing employee relations matters.
• A high-level organization and attention to detail is an absolute must!
• Must be comfortable working independently, and making decisions, and as a member of a strong P&C team.
• Excellent interpersonal, negotiation, and conflict resolutions skills.
• Intermediate to advanced knowledge of MS Office Suite and experience working with HRIS platforms required. Experience with Paylocity a huge plus!
• Proficiency with or the ability to quickly learn the organizations HRIS and payroll systems.

PHYSICAL DEMANDS

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. Will be required to visit multiple offices regularly including but not limited to Lancaster, Palmdale, El Monte, Culver City, Glendale, Santa Clarita, Chatsworth.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.