Full time role, one day on-site in Bedford, NH. Pluses: Insurance industry, Agile, Confluence, Jira experience Salary range $70-$85K with benefits. BSA's do functional Q/A work as well no separate Q/A department. Test Plans/ Execution of Test Plans/ Test Matrix. Ability to deal with Vendors

Sample Projects: Policy Administration ( Rate changes, New Coverages, New Forms) Claims System Upgrade, Underwriting, Inspections System

Responsibilities include providing effective and efficient computer applications specifications and documentation supporting the various business units within the enterprise.This function requires high-level analytical and documentation skills in business analysis, training, implementation and project management. Includes involvement in each phase of project life cycle, need analysis; acquisition or development; implementation; and maintenance.

This position is considered hybrid, you must be able to work on-site and attend in-person group meetings as needed.

Responsibilities

Form detailed documentation to show processing logic for simple and moderately complex business processes

Interfaces in all aspects of user consulting, business analysis, general systems design, vendor contracts and detailed business specification development; learns user functions, organization and role in the enterprise to the extent required; Acts as a liaison between the IT organization and internal customers using IT services

Conduct various studies, prepare reports and related information for decision making purposes

Creates and Executes test plans, records result and prepares quality assurance sign off

Assist in training users in utilization of business applications and of generalized applications

Interact with external software vendors as required to support acquired business applications

Mentor junior Analysts in understanding general system interactions and requirements

May act as project lead as needed

Requirements

Bachelor’s degree or equivalent combination of education and related work experience

Two to five years of experience in a similar environment

Experience in working with XML Data highly desirable

Property & Casualty Insurance experience strongly desired but not required

Knowledge of various business application systems, hardware and familiar with current programming technologies

Ability to interface and communicate effectively with both IT and non-technical colleagues; must possess analytical skills, good oral and written communication skills, and good telephone technique, be a quick learner, self-motivated, patient, and able to work in stressful situations, and at times, be available to work flexible hours; initiative, creativity and sound decision-making skills are required

Ability to express complex technical concepts effectively, both verbally and in writing; troubleshoot and maintain assigned programs and systems; establish and maintain effective working relationships with subordinates, peers and supervisors; exercise sound judgment in evaluating situations and in making decisions; and follow or give verbal and written instructions as applicable