What are the responsibilities and job description for the Hotel Auditor/Bookeeper position at K Diamond Hotels?
At K Diamond Hotels, we are committed to delivering outstanding guest experiences while maintaining the highest operational standards. We are currently seeking a detail-oriented and proactive Hotel Auditor/Bookkeeper to join our team. This vital role will focus on auditing and maintaining daily financial records, monitoring guest service scores, and ensuring adherence to brand standards. If you have a passion for both finance and guest satisfaction, this is the perfect opportunity for you!
Key Responsibilities:
- Daily Financial Auditing:
- Review and verify all daily financial transactions, including accounts receivable, accounts payable, and revenue management.
- Ensure accurate and timely posting of transactions and reconcile discrepancies.
- Maintain the integrity of financial records and assist with end-of-month closing processes.
- Guest Service Scores Monitoring:
- Track and analyze guest service feedback, including online reviews and satisfaction surveys.
- Work closely with the management team to address guest concerns and implement improvements based on feedback.
- Report on key performance metrics related to guest satisfaction and service quality.
- Brand Standards Compliance:
- Monitor and ensure that the hotel is consistently meeting all brand standards.
- Conduct regular inspections to verify compliance with operational guidelines, cleanliness standards, and service protocols.
- Work with hotel leadership to implement corrective actions and continuous improvement strategies.
- Financial Reporting & Assistance:
- Prepare daily, weekly, and monthly financial reports for management.
- Support budgeting and forecasting processes with accurate financial data.
- Assist with audits and ensure financial compliance with company policies and regulations.
Qualifications:
- Proven experience in hotel accounting, auditing, or bookkeeping (experience in a similar hospitality role preferred).
- Strong knowledge of financial reporting, auditing practices, and accounting software (e.g., QuickBooks, Opera, FOSSE, Choice Advantage).
- Exceptional attention to detail and analytical skills.
- Excellent communication and interpersonal skills to work with both internal teams and guests.
- Knowledge of guest service metrics and the ability to use data to drive improvements.
- Familiarity with hotel brand standards and operational protocols.
- Ability to multitask and prioritize effectively in a fast-paced environment.
Benefits:
- Competitive salary based on experience.
- Employee discounts on hotel stays and services.
- Opportunity for professional development and career advancement.
How to Apply:
If you're passionate about combining financial expertise with guest service excellence, we invite you to apply. Please submit your resume and a cover letter outlining your experience to [contact email/website].
At K Diamond Hotels, we value diversity and are proud to be an equal-opportunity employer. We encourage all qualified individuals to apply regardless of race, gender, sexual orientation, religion, or disability.
We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $20.63 - $21.84 per hour
Benefits:
- Paid time off
Schedule:
- Day shift
Ability to Relocate:
- Billings, MT 59101: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $22