What are the responsibilities and job description for the Hotel Night Auditor position at Comfort Suites?
Job Overview
We are seeking a detail-oriented and customer-focused Night Auditor to join our team in the hospitality industry. The Night Auditor will play a crucial role in ensuring the smooth operation of our hotel during overnight hours. This position involves managing front desk operations, performing nightly audits of financial transactions, and providing exceptional guest service. The ideal candidate will have a strong background in hotel management or hospitality, excellent communication skills, and the ability to work independently during night shifts.
Responsibilities
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with company policies.
- Manage front desk operations, including check-ins and check-outs, while providing outstanding customer service.
- Address guest inquiries and resolve any issues that may arise during the night shift.
- Maintain accurate records of room availability and reservations.
- Prepare daily reports summarizing occupancy rates, revenue, and other key metrics.
- Ensure the security of the hotel premises by monitoring surveillance systems and responding to emergencies as needed.
- Assist guests with special requests or needs, ensuring a positive experience throughout their stay.
Experience
- Previous experience in a hotel or resort environment is preferred, with a focus on front desk operations or guest relations.
- Strong customer service skills with an emphasis on hospitality management.
- Proficiency in using phone systems and hotel management software is advantageous.
- Bilingual or multilingual candidates are highly desirable to enhance guest communication and relations.
- Ability to work independently during overnight shifts while maintaining attention to detail and accuracy.
Join our dedicated team as a Night Auditor where you can contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- Overnight shift
Ability to Relocate:
- Billings, MT 59101: Relocate before starting work (Required)
Work Location: In person
Salary : $16
