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IT Support Technician

K-Tek Resourcing
Stamford, CT Full Time
POSTED ON 12/21/2024 CLOSED ON 2/20/2025

What are the responsibilities and job description for the IT Support Technician position at K-Tek Resourcing?

Job Role: Field Support technician
Location: Stamford, CT
Duration: Long Term Contract 

  • As an IT Field Services & Onsite Support Technician, you will be a key member of our team, providing essential on-site technical support to our clients. 
  • You will be the first point of contact for resolving their technology issues, ensuring smooth operations, and maximizing their productivity. 
  • You will play a crucial role in maintaining the IT infrastructure and ensuring satisfaction. You will troubleshoot, diagnose, and resolve hardware and software issues, ensuring optimal system performance and user satisfaction. 
  • This role requires strong technical skills, excellent problem-solving abilities, and a customer-centric approach.

 
Key Responsibilities:
On-Site Support: 

  • Travel to client sites to provide in-person technical assistance.
  • Install, configure, and upgrade computer hardware and software.
  • Troubleshoot and resolve a wide range of IT issues, including network connectivity, printer problems, and software malfunctions.
  • Audio and Video equipment Support including Health Checks  
  • Asset Management & Disposal
  • Data recovery and backup solutions

Salary : $45,000 - $60,000

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