You haven't searched anything yet.
About K12 Coalition
K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today’s toughest education obstacles, including teacher recruitment and retention, student learning acceleration, ongoing teacher coaching and development, long-range strategic planning, and school equity audits. K12 Coalition came together when educators with deep experience as teachers, school leaders and high-level district administrators observed a genuine need for something better. Our divisions include iteach, Teaching Channel, Insight Education Group and Lavinia Group.
About iteach
iteach is a competency-based educator preparation program helping to fill the void the nation faces with the unprecedented teacher shortage. iteach enables paraprofessionals, substitute teachers, and others seeking to become teachers to get the affordable, time-saving education they need to become licensed. Our program combines the convenience of online learning with a full year of face-to-face mentorship during a teaching residency. Notably, iteach is the only non-university educator preparation program to achieve accreditation from the Council for Accreditation of Educator Preparation (CAEP).
Location: This is an in-office role located in Denton, Texas.
Office Hours: Mon-Fri 8am-5pm
The Opportunity
The Payment Support / Customer Service Specialist supports the iteach team and customers with day-to-day data entry, customer service, customer account creation and updates, and clerical work.
What You’ll Do
Answer payment question via phone and email
Support Reconciliation of Daily Financial Reports
Establish Personal Payment Plans
Manage Recurring Monthly Payment Processing
AR Collections
Common Office Procedures
Who You Are
You are an adept problem solver - You have the ability and experience to navigate ambiguous situations or issues as they arise. You are a natural problem solver and seek solutions.
You take initiative - You are ready to jump in whenever your team needs you and willing to get your hands dirty.
You are a clear and concise communicator - You are dynamic and engaging, with the aptitude to clearly and concisely communicate both verbally and in writing.
Qualifications
Why Work with Us
We offer a wide variety of benefits, including flexible time off, parental leave, medical/dental/vision insurance, and 401K.
Our Selection Process
Our selection process typically includes an online application, short phone interview, hiring manager interview, candidate exercise, final interview and reference check.
Equal Employment Opportunity and Commitment to Diversity
At K12 Coalition, we are driven to build and sustain a culture of respect, belonging and inclusion. Our DEI committee includes team members across the company that drive grassroots change through affiliated team resource groups, unconscious bias training, and Equity Triads for continuous dialogue.
We operate with the deep belief that our world, our schools, and our team are made stronger by respecting, listening to, and amplifying the voices of the communities we serve and the world around us. Therefore, our curricular offerings, our work as a team, and our work with schools, reflect a diversity of perspectives, backgrounds, and experiences. We aspire to deliver services, products, and practices that are deeply rooted in equity for all children. We are committed to building a diverse team to contribute to this work.
We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply.
K12 Coalition will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our HR team directly at hr@k12coalition.com.
Full Time
$58k-81k (estimate)
07/03/2024
09/11/2024