1 IT Help Desk Support Job in Brooklyn, NY
K2 Staffing LLC is Hiring an IT Help Desk Support Near Brooklyn, NY
Duties & Responsibilities
- New User Onboarding & Offboarding
- Troubleshooting and managing Windows Servers and Active Directory
- Maintaining Local Area Networks
- Implementing and monitoring network security
- Optimizing and maintaining network software and hardware
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions for new users
- Performing network infrastructure troubleshooting
- Manage Microsoft Exchange Server
- Ability to use various messages in an event log to affect repairs.
- On occasions, receive escalated service requests requiring an enhanced response.
- Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Excellent verbal and written communication skills
- Possesses strong time-management skills
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Experience with RMM (remote monitoring and management) & PSA (ticketing system), such as Jira
- Accounting / Fintech
- CCH Products
- Thompson Reuters products
- Extron Conference
- Quickbooks Administration
- Technical writing / documentation
- ITSM / ITAM
- Agile Methodologies
Job Summary
Full Time
$58k-72k (estimate)
05/18/2024
07/10/2024
k2staffing.com
Brick, NJ
<25
Related Companies
The job skills required for IT Help Desk Support include Troubleshooting, Customer Service, Active Directory, Networking, Written Communication, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Support positions, which can be used as a reference in future career path planning. As an IT Help Desk Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Support. You can explore the career advancement for an IT Help Desk Support below and select your interested title to get hiring information.
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