Description: Please note: Open to either Northern CA or Southern CA.Job Summary:Champions the creation of strategies for long-term solution development to meet lead/prospect/customer needs and provides expert consultation on highly complex, future-oriented lead/prospect/customer strategic questions or issues. Champions the generation of prospective sales by prospecting, sourcing, developing, and maximizing referral networks and approving goals for sales database/reports on sales prospects, and via open enrollment events. Determines strategies by reviewing sales performance data to meet annual sales targets/goals/initiatives, leverages cutting-edge health care marketplace knowledge and trends to articulate internal sales strategies and drives external sales, and oversees and encourages internal negotiations and sales strategies via optimal offering conditions and/or market segmentation. Directs and champions team to utilize resources, including following through on intended outcomes, to achieve or support sales targets/goals/initiatives. Approves the development of novel practices for process improvement by proactively monitoring the implementation of initiatives for overcoming obstacles to sales progress and ensuring objectives are met, directing improvements of existing process-related initiatives, resolving risks to compliance, and tracking and articulating performance trends and updates.Essential Responsibilities:Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent; stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams.Oversees the operation of multiple units and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Engages strategic, cross-functional business units to champion and drive support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and ensures resolution of escalated issues. Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. Anticipates and removes obstacles that impact performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject-matter expert and trusted source to executive leadership; provides influence and consultation in the development of the larger organizational or business strategy.Ensures a high level of customer service is provided by: championing and creating strategies for future-oriented solution development to ensure that lead/prospect/customer needs and service quality goals are met for company-wide initiatives; exhibiting cutting-edge knowledge in several professional fields of health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and exhibiting expert consultation on highly complex, future-oriented lead/prospect/customer strategic questions or issues for organizational initiatives.Serves as an advocate for process improvement by: championing teams when identifying and/or implementing initiatives for overcoming obstacles to sales initiative progress, evaluating potential barriers to other team members and/or strategy, taking action to overcome obstacles by presenting solutions to management, and ensuring objectives are met on time and/or within budget; championing work groups of sales subject matter experts focused on meeting department objectives, and identifying, designing, and implementing new and improving existing process-related initiatives, systems, and practices; championing the use of cutting-edge strategies for the continuous improvement of tools, technology, and processes to optimize effectiveness and encouraging others to do the same; utilizing expert knowledge in several fields of Federal and State laws, regulations, contracts and rulings to provide consultation in highly complex or critical situations and to influence how changes would impact processes; championing teams to track performance trends and articulate the performance update consistent with the strategy, along with story behind what is occurring, and to influence long-term strategy decisions; and championing team members group installation and/or member enrollment processing across the company to ensure that all critical milestones are met.Generates prospective sales by: championing advanced, future-oriented strategy for open enrollment events, including content development, and assessing event success; providing expert consultation on state-of-the-art strategies to build relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting cutting-edge knowledge on prospecting, sourcing, and developing and maximizing referral networks and integrates critical information from many diverse areas to build one or more lines of business or provide expert consultation to team to build their book of business; championing company-wide progress on all incoming future-oriented business opportunities; providing expert consultation on state-of-the-art strategies for communication with key influencers, brokers, consultants, decision-makers, and/or community groups to successfully win new leads/prospects/customers by conveying the value of enrollment; and empowering teams to use and identify new applicable and relevant resources, such as the sales database, reports, media, and industry intelligence, to create innovative strategies for finding prospects, and to provide updates to executive leadership.Makes the best use of available resources by: directing and championing team to utilize resources (i.e., marketing, management, technical), including following through on intended outcomes to achieve or support sales targets, goals, and initiatives independently; and overseeing and providing expert consultation on the total budget, and ensuring team members budget and allocation are in alignment with company-wide initiatives.Contributes to strategic development by: championing team to develop and/or refine strategy to meet annual sales targets, goals, and initiatives; utilizing sales status reports to oversee future-oriented sales activity, follow-up, closings, and target achievement across the company; championing teams to use knowledge of health care marketplace to articulate internal sales strategies and drive external sales; overseeing progress on long-term strategic objectives for analyzing and applying competitor and industry trends related to sales strategy; championing teams to use sales performance data to maximize performance and develop insights and sales strategies to accomplish sales plans; and executing decision making on long-term strategy for optimal offering conditions and/or market segmentation to drive internal negotiations and sales strategy. Minimum Qualifications: Minimum four (4) years of experience managing operational or project budgets.Minimum five (5) years of experience in a leadership role with direct reports.Bachelors degree from an accredited college or university AND minimum eleven (11) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field OR minimum fourteen (14) years of experience in sales and marketing in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field. Additional Requirements:Knowledge, Skills, and Abilities (KSAs): Business Acumen; Negotiation; Compliance Management; Creativity; Innovative Mindset; Applied Data Analysis; Trend Analysis; Advising and Managing Partners; Interpersonal Skills; Relationship Building; Coordination; Key Performance Indicators; Business Development; Persuasion; Sales Management; Sales Operations; Sales Opportunity Orchestration; Sales Performance Data; Sales/Partnership Strategy and Techniques; Big-Picture Thinking; Accountability; Adaptability; Autonomy; Embracing Challenges; Goal Setting; Organizational Skills; Microsoft Office; Presentation Skills; Trusted Advisor; Insurance Preferred Qualifications:Five (5) years of experience in project management.Five (5) years of experience in health care or another heavily regulated industry (e.g., Banking). Primary Location: California,Santa Ana,Xerox Building Administration Additional Locations: San Francisco 425 Market Admin, 425 Market St Ste. 925 and 1010, San Francisco,California, 94105Pleasanton Tech Cntr Building A, 4460 Hacienda Dr. Bldg. A, Pleasanton,California, 94588Marketing Sales Service and Admin, 3100 Thornton Ave., Burbank,California, 91504Sacramento Sales & Marketing, 1545 River Park Dr. Ste. 202 and 411, Sacramento,California, 95815San Diego Sales & Marketing Admin., 8889 Rio San Diego Dr. 2nd Fl., San Diego,California, 92108 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01NUENon Union Employee Job Level: Director/Senior Director Specialty: Sales Department: Oakland Reg - 2101 Webster - HP Mgr-District II - 7016 Pay Range: $197200 - $255200 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 50 % of the Time At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing. Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest Load More