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Clinic Administration Assistant Manager - Pulmonology & Sleep Center (Honolulu)
Kaiser Permanente Honolulu, HI
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$87k-111k (estimate)
Other | Hospital 1 Week Ago
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Kaiser Permanente is Hiring a Clinic Administration Assistant Manager - Pulmonology & Sleep Center (Honolulu) Near Honolulu, HI

Job Summary:
Designs, develops, implements, supervises, and evaluates administrative operations of assigned departments. Represents Kaiser Permanente in community. Assists in Health Plan activities. Provides member/patient services. Implements specific programs to increase membership and enhance fee-for-service revenue. Maintains open communications with Oahu counterparts and staff. Recommends and implements changes to continually enhance Quality-of-Service Program. Coordinates administrative assistance to physicians and supervisors. Supervises assigned staff.
Essential Responsibilities:
  • Collaborates with Clinic Chief and area leadership to ensure high-quality and efficient clinical and non-clinical services.
  • Provides leadership in assessing customer needs and satisfaction levels. Leads and facilitates continuous improvements to ensure customer service and efficiency.
  • Designs, develops and implements plans/projects to improve operational efficiency, effectiveness and quality of care. Monitors and reports status and progress to supervisor.
  • Designs, develops and implements programs supporting recruitment, retention and development of staff. Fosters positive environment for staff growth, development and teamwork.
  • Delegates responsibility to appropriate staff. Coaches and develops staff. Creates opportunities for improvement in areas of weakness.
  • Provides cost-effective functioning of operations at each facility. Applies sound fiscal management practice and efficient organization/utilization of staff and material resources. Ensures continuous cost structure improvements.
  • Ensures safe, attractive patient care facilities. Ensures compliance with regulatory requirements. Participates in planning process for facilities maintenance and development.
  • Establishes collaborative relationship with regional departments to support decisions beneficial to facility and valuable to customers. Facilitates collaborative approach toward improvement and problem resolution.
  • Facilitates cross-functional activities to improve total performance.
  • Serves on regional committees, task forces and teams as assigned.
  • Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.
  • Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.

Qualifications:

Basic Qualifications:
Experience


  • Minimum two (2) years of management experience.

  • Minimum five (5) years of business operations experience.

  • Demonstrated experience in short and long-range planning.

Education

  • Bachelors degree in business administration, public health, or related field OR four (4) years of experience in a directly related field.
License, Certification, Registration
  • N/A
Additional Requirements:

  • Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, written communication, team building, teamwork, problem solving, and quality management.
Preferred Qualifications:

  • Management experience in a healthcare setting.
  • Masters degree in business administration, public health, or related field OR six (6) years of experience in a directly related field.

Job Summary

JOB TYPE

Other

INDUSTRY

Hospital

SALARY

$87k-111k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

08/20/2024

HEADQUARTERS

LOMITA, CA

SIZE

>50,000

FOUNDED

2007

CEO

THELMA NERI

REVENUE

$50M - $200M

INDUSTRY

Hospital

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