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Description : Job Summary :
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful information.
They will provide support to members inquiries and issues as they utilize the KP plan and provider services, continuing to build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines.
Essential Responsibilities :
Available to handle member inquiries regarding :
Sun- Fri 12 : 30-9 : 00
Basic Qualifications :
Experience
Education
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N / A
Additional Requirements :
Preferred Qualifications :
Last updated : 2024-06-20
Full Time
Hospital
$41k-52k (estimate)
06/22/2024
06/23/2024
LOMITA, CA
>50,000
2007
THELMA NERI
$50M - $200M
Hospital
The job skills required for Customer service representative include Customer Service, Call Center, Problem Solving, Billing, Customer Satisfaction, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.