Description: Job Summary:
The ED, Ancillary Services, provides strategic and administrative guidance for market leadership, directors, managers, and staff delivering clinical support services, and promoting enrollment growth through targeted non-member services. The ED, Ancillary Services, will partner with the VP, Ambulatory Care & Clinical Services to provide strategic direction to clinician leaders (Health Plan and Medical Group) of lab, imaging, vision, rehabilitation, our regional staffing office and National Facility Services. Main areas of focus include financial management, clinical continuity, integration of care, clinical services and compliance/regulatory issues.
Essential Responsibilities:

• Creates and leads the implementation of the vision and strategic direction for designated clinical support including lab, imaging and optical services.
• Defines and ensures the achievement of access, service, clinical quality and safety, staff engagement, practice efficiency and affordability goals aligned with the organizations vision and business plan.
• Ensures all services are responsive to customer and organizational requirements by working in close collaboration with delivery system, medical staff and health plan leaders across the organization, securing their active support of and participation in the vision and goals.
• Engages other Kaiser Permanente departments (e.g., Finance, Delivery System Business Services, Information Services) as needed.
• Leads complex intra- and inter-divisional change management and improvement efforts associated with access, service, clinical quality and safety, staff engagement, practice efficiency and affordability goals.
• As part of the leadership team, participates in the development, implementation, and evaluation of new
• models/methods of delivering care to members. Integrates work plans and produces seamless transition of care for members.
• Assesses, develops, and strengthens the talent and customer-focus of managers and staff.
• Align in-market operations with any enterprise strategies for lab, imaging, vision, rehab and our regional staffing office.
• Partners with National Facility Services leadership, to support effective maintenance of our buildings and equipment, and ensure consistency of our branding within our facilities.

Basic Qualifications:
Experience

• Minimum ten (10) years' relevant experience in healthcare.
• Minimum seven (7) years of senior management experience.

Education

• Bachelor's degree required.

Additional Requirements:

• Behavioral Competencies: Demonstrates proficiency in the following key competencies: Service Orientation; Communication; Influence; Change Leadership; Results Orientation; Team/Leadership Development; Cultural Competence and Collaboration.
• Skills-based Competencies:
• Proven track record of successful leadership in health care operations, staff development / skill building, physician group model practice, and/or management consulting, including budget development.
• Visionary, progressive person who has a solid understanding of KP operations, industry trends, and the history and potential of Kaiser Permanente.
• Demonstrated ability to lead and manage multidisciplinary teams through influence and collaboration.
• Effective team building, conflict resolution, persuasive communication and presentation skills required. Strong communication, presentation, leadership, analytical and problem-solving skills required.
• Strong analytical skills and experience analyzing medical expenses, staffing models and utilization and the ability to analyze complex functions, procedures, and problems to find creative, logical and effective solutions.
• Ability to effectively coordinate multiple projects and workstreams and utilize time management and organization skills.
• Ability to build relationships through responsive, respectful communications and positive collaborations across many departments and organizational segments.
• Ability to be a "change agent" and assist in behavioral transformation of staff (strategy, motivation, vision/mission development, consistency).
• Ability and willingness to travel as required to participate in national meetings.
• Significant knowledge of applicable federal and state laws and regulations related to health care.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Master's degree preferred.
• Certification in Lab, Radiology, Vision or Rehab preferred (e.g., Certified Lab (e.g., Medical Technologist Certificate OR Medical Lab Scientist Certificate) OR Imaging (e.g., Registered Diagnostic Cardiac Sonographer Certificate OR Radiologic Technologist Certification OR Registered Diagnostic Medical Sonographer Certificate OR Nuclear Medical Technologist Certificate) Certificate)
• Experience in the Mid-Atlantic market preferred

Primary Location: District of Columbia,Washington,Capitol Hill Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon-Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE Executives|NUE|Non Union Employee
Job Level: Director/Senior Director
Department: Po/Ho Corp - Rgnl Clrng-Mid-Atlantic Hp - 0308
Pay Range: $229500 - $286875 / year
Travel: Yes, 15 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest