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Description : Job Summary :
Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of ones actions;
develops and sustains productive member / patient relationships. Actively seeks information to understand member / patient circumstances, problems, expectations, and needs.
Establishes and builds rapport and cooperative relationships with the public / members / staff. Responds quickly to meet member / patient needs and resolve problems using good judgment.
Functionality may differ based upon operational setting.
Essential Responsibilities :
Provides wayfinding to appropriate care locations / departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.
verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.
Escalate any issues as appropriate.
gives out general or procedural information.
directs patients to waiting areas.
Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy;
completes closing process in the computer system and deposits daily revenue securely in safe.
Basic Qualifications :
Experience
Education
High School Diploma or GED required.
License, Certification, Registration
N / A
Additional Requirements :
Preferred Qualifications :
Notes :
Last updated : 2024-06-18
Full Time
Hospital
$67k-86k (estimate)
06/19/2024
06/21/2024
LOMITA, CA
>50,000
2007
THELMA NERI
$50M - $200M
Hospital
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