24 Customer Service Representative CSR Jobs in Lawrenceville, GA
Kala Marketing Grou is Hiring a Customer Service Representative CSR Near Lawrenceville, GA
This role will act as the primary liaison to the clients and build critical relationships to assure customer satisfaction. Communications are primarily by way of telephone and email.
Responsibilities:
- Effectively communicate with both internal and external customers, identifying their needs and resolving complex issues via telephone and electronic means.
- Build positive rapport with diverse personalities, maintaining a professional attitude.
- Understand and recommend the best products/services to meet customer needs.
- Interact with customers via phone, chat sessions, and email.
- Respond to customer inquiries promptly.
- Meet call center performance metrics.
- Contribute process improvement ideas.
- Protect customer information and comply with regulations.
- High School Diploma required.
- Intermediate technology skills, fluency in Windows Operating Systems, and Microsoft Office proficiency.
- Strong communication, multitasking, and problem-solving abilities.
- Availability for extended hours and weekends.
- $27 - $50 an hour
- Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.
Job Summary
Full Time
$37k-47k (estimate)
08/13/2024
10/04/2024
The job skills required for Customer Service Representative CSR include Customer Service, Call Center, Problem Solving, CSR, Microsoft Office, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative CSR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative CSR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative CSR positions, which can be used as a reference in future career path planning. As a Customer Service Representative CSR, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative CSR. You can explore the career advancement for a Customer Service Representative CSR below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
