Parts Sales Engineer, Terminal Tractors - Kalmar USA, Inc.- Ottawa, KS

Salary: Starting @ $85k

Who is Kalmar?

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centers and to heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move.

Our offering consists of cargo handling equipment, automation, software and services. The Kalmar product range includes ship-to-shore cranes, rubber-tired and rail-mounted gantry cranes, straddle and shuttle carriers, reach stackers, empty container handlers, terminal tractors and forklift trucks. Kalmar’s offering also covers maintenance contracts, technical support, spare parts, training and crane upgrades and Kalmar One automation system.

What makes Kalmar GREAT:

• Kalmar’s commitment to sustainability- Our sustainability focus areas are: people & society, environment and governance.
• We believe we can help drive the transition to a 1.5°C, circular world by solving our customers’ sustainability challenges. At the same time, we take action to ensure that our environmental ambitions are founded on safe, inclusive, transparent and ethical business practices.
• Kalmar believes in collaboration, delivering on our promise and that people make the future.
• Team members can expect to be appreciated, respected and highly valued.

Kalmar offers an EXCELLENT employee benefit's package including:

• Medical, Dental, Vision & Life insurance option effective on the first day of employment.
• Flexible Spending Account for medical expenses
• Company-paid Short & Long-Term Disability
• Company Paid Life Insurance Policy (2X’s annual salary, max $300k) (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time
• 401k Plan –company matches first 6% of employee contributions into the 401K plan, 401K Plan-employees are eligible to participate on the 1st day of the month following 30 days of employment- employees are 100% vested immediately upon enrollment (no waiting period)
• Tuition reimbursement & Professional Development Assistance offered and more….

Making your next move count

Purpose of Position:

Based in Ottawa, Kansas USA, this position will focus on providing technical data to the public and internal stakeholders. They will also be responsible for research, design, and implementation of ideas to enhance customer satisfaction and company profitability.

Main tasks and responsibilities:

• Provide Spare Part technical support and product knowledge to Kalmar front line parts and service teams, dealers and customers
• Work Collaboratively with Regional Parts Sales Managers and dealers to manage development within designated region.
• Collaborate in new product development projects, engineering change discussion
• Participate in sourcing and logistics discussion
• Be a liaison between production engineering and sourcing and the spare parts department
• Daily interaction with dealers and field staff to answer inquiries regarding parts technical identification, availability within global system, order status, etc.
• Entering special orders and internal ordering.
• Liaison in researching part pricing and competitiveness
• Ensure customer service and satisfaction.

What you’ll need to succeed

Education:

• Minimum of Associates degree, bachelor degree preferred

Experience:

• Prior industrial equipment/automotive retail parts sales/customer service experience
• Related experiences in Sourcing, engineering or other related fields is preferred

Competencies:

• Good time management skills plus organization and prioritization abilities
• Strong electrical and/or mechanical aptitude
• Ability to interpret CAD drawings and technical Bill of Material documents
• Good communication skills, both verbal and written
• Solid interpersonal, communications and listening skill
• Positive attitude

You will be part of

Kalmar currently employs more than 4,800 professionals worldwide. One of our most important values is: We do it together. We value team skills, as well as innovativeness, customer orientation, and a willingness to commit to continuous improvement. We work closely with our customers and partners - across language, cultural, and professional borders. We see diversity as a common strength and valuable resource for Kalmar’s future.

Interested in joining the Kalmar Team?

Please submit your resume/CV to be considered! You may apply online using the following link: https://jobs.cargotec.com/Kalmar/job/Ottawa-Parts-Sales-Engineer-KS/1081438401/

Or, you may send your resume directly to brandy.besedich@kalmarglobal.com

Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centers and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com

Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totaled approximately EUR 3.3 billion and it employs around 11,000 people. www.cargotec.com