Description

The Temecula/Vail Lake KOA is an outdoor campground destination looking for enthusiastic people to join our food service team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you!

RESPONSIBILITIES

• Ensures customers receive a high level of service consistent with our customer service philosophy

• Communicate with all staff and management using Microsoft Teams

• Enforce campground policies and implement solutions consistent with goals of park

• Proactive guest management to ensure positive environment for all guests

• Coordinate with Guest Service staff for problem resolution when applicable

• Utilize creative problem-solving skills

• Prepare breakfast, lunch & dinner depending on the season in a café style food service kitchen

• Be comfortable using a variety of kitchen appliances and utensils

• Food prep for all meals during shift

• Cashier and process orders

• Assist with perishable and non perishable inventory on a weekly basis

• Complete TIPS training for responsible Alcohol Service

• Serve beer, wine, and spirits in the Cafe

• Serve Beer, Wine and spirits as needed for catering events on grounds

• Prepare and serve food and beverages in and around property

• Clean and maintain food prep area according to Health Code

• Clean all appliances and equipment daily

• Dishwashing and sanitizing

• Other duties as assigned by manager

Requirements

• Good customer service and communications skills

• Ability to multi task and prioritize

• Able to work with others and work independently

• Professional Appearance and attitude towards guests and fellow team members

• Communicate professionally and patiently

• Be on your feet during shift and able to lift at least 30 lbs.

• Ability to thrive in a fast-paced environment

• Actively communicate both verbally and written

• Have or acquire a Food Handler’s Permit

• Comfortable serving alcohol

This position reports to the Food Service manager and is a part time year round position with an expected 10-30 hours per week depending on campground occupancy. The working hours for this role can range from 7am-10pm Mondays thru Sundays including holidays, but will regularly be Thursday - Sunday in the evening. It comes with a starting pay of $16 and up depending on experience as well as pooled tips.