45 Customer Success Agent Jobs in Las Vegas, NV
Kaptyn is Hiring a Customer Success Agent Near Las Vegas, NV
- Maintain a positive, empathetic and professional attitude toward customers
- Communicate effectively with customers over several contact channels
- Promptly acknowledge and resolve customer inquiries and complaints
- Maintain comprehensive knowledge of all products available to help support the Customer Success Team and answer questions
- Ensures that proper records are maintained by noting customer interactions, transactions, comments and complaints
- Communicates and coordinates with colleagues as needed to perform all duties
- Receives and provides feedback on the efficiency of the customer service process and function
- Ensures customer satisfaction and provides professional customer support to guests and staff
- Performs other related duties as required
- 2 years prior customer service experience or equivalent, preferably in a high volume call center environment
- Strong attention to detail
- Effective time management, organizational, and decision-making skills
- Adaptable to change and have a self-driven attitude
- Possess a customer first mentality to deliver above and beyond service
- Proficient in Microsoft Office or other similar software
- Pleasant voice and ability to communicate clearly via telephone
- Call center experience
- bilingual preferred but not require
- High school diploma or equivalent preferred
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
https://ats.rippling.com/kaptyn-careers/jobs/4da081d3-d18e-4a6f-aac8-be5ec1acc6aa/apply?step=application
Job Summary
Full Time
$67k-86k (estimate)
04/08/2024
07/05/2024
kaptyn.com
LAS VEGAS, NV
25 - 50
2019
ANDREW MEYERS
<$5M
Related Companies
The following is the career advancement route for Customer Success Agent positions, which can be used as a reference in future career path planning. As a Customer Success Agent, it can be promoted into senior positions as a Customer Success Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Agent. You can explore the career advancement for a Customer Success Agent below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
