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**Customer Service Coordinator**
Diversified Power Systems - Remote Job details Salary $10 - $15 an hour Full Job Description **LOCATION:** REMOTE: FULLY REMOTE
We are excited to announce this amazing opportunity to join our growing team! As a Customer Service Coordinator/Support Specialist you would be responsible for providing exceptional service and ongoing support to clients and team members. The ideal candidate for this opportunity has a passion for helping others, detailed-oriented, basic computer knowledge, and a background in service excellence. A Customer Service Coordinator/Support Specialist is the face of our brand, and we take pride in upholding our companys strong culture of service.
**Roles & Responsibilities:**
* Provide ongoing support as needed to clients and team members
* Respond to inquiries in a timely and professional manner
* Complete onboarding training, within your first 30-days
* Research services or products to meet the clients needs
* Be an active listener when working with clients
* Prepare accurate quotes to review with clients
* Maintain appropriate documentation of client records
* Attend ongoing team meetings and trainings
* Work in harmony with other team members
* Prepare sales and marketing materials to assist with brand awareness
* Always maintain a positive attitude when working with team members and clients
* Able to handle constructive feedback
* Effectively communicate with clients and team members
* Learn about at least one new product/service offered per week
* Follow up and monitor timelines to ensure projects stay on track/schedule and budget
* Provide onboarding/ongoing training for new team members
* Able to effectively problem solve, and work in individual and group settings
* Have basic computer skills/knowledge (proficiency in Microsoft Office/Google Docs & Sheets)
* Assist with scheduling appointments, answering phones, and maintaining organization
**Requirements:**
* At least 18yrs of age, and authorized to work within the US
* Effective communicator, with a passion for helping others
* Experience in Sales & Marketing (via online, social media, and local community events)
* Must have a smartphone/computer (with internet access)
* Willing to work proactively
* Team Player we all work together as a team
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Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: contact@karier.co
Full Time
$43k-56k (estimate)
06/29/2024
07/15/2024
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.