Job Description: Multi-Unit Manager

**Position:** Multi-Unit Manager

**Reports To:** Regional Manager/Director of Operations

**Salary:** Competitive, based on experience

**Location:** Tampa Bay Area, Naples, Fort Myers

- Ensure timely and accurate ordering and receiving of products.

4. **Event Management:**

- Plan and execute in-store and community events to drive sales and brand **Job Summary:**

The Multi-Unit Manager is responsible for overseeing the operations of a minimum of three stores, each with an average annual sales target of $60,000 per month. This role involves managing store teams, inventory, events, and ensuring overall store performance aligns with company standards and goals.

**Key Responsibilities:**

1. **Team Management:**

- Recruit, train, and supervise store managers and staff.

- Develop and implement staff schedules to ensure optimal coverage.

- Conduct regular performance reviews and provide feedback and coaching.

- Foster a positive and productive work environment, promoting teamwork and employee engagement.

2. **Operational Oversight:**

- Ensure all stores comply with company policies and procedures.

- Monitor and manage store performance metrics, including sales, labor, and customer satisfaction.

- Implement operational strategies to enhance efficiency and profitability.

- Conduct regular store visits to ensure high standards of cleanliness, organization, and service.

3. **Inventory Management:**

- Oversee inventory levels and ensure accurate stock management.

- Coordinate with the purchasing department to maintain optimal inventory levels.

- Implement inventory control procedures to minimize loss and waste.

awareness.

- Collaborate with the marketing team to promote events and special promotions.

- Evaluate event outcomes and make recommendations for future improvements.

5. **Financial Management:**

- Develop and manage store budgets, ensuring alignment with financial targets.

- Monitor and analyze financial reports to identify areas for improvement.

- Implement cost-control measures and strategies to maximize profitability.

6. **Customer Experience:**

- Ensure all stores provide exceptional customer service.

- Address customer concerns and resolve issues promptly and professionally.

- Gather and act on customer feedback to improve the overall shopping experience.

7. **Compliance and Safety:**

- Ensure all stores adhere to health and safety regulations.

- Conduct regular audits to ensure compliance with company standards.

- Implement and enforce safety protocols to protect employees and customers.

**Qualifications:**

- Bachelor's degree in Business Administration, Management, or a related field (preferred).

- Minimum of 3-5 years of experience in multi-unit retail management.

- Proven track record of achieving sales targets and managing store performance.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Ability to analyze financial reports and make data-driven decisions.

- Strong organizational and multitasking abilities.

- Proficient in inventory management and point-of-sale systems.

- Flexibility to travel between store locations as needed.

**Physical Requirements:**

- Ability to stand, walk, and lift items up to 85lbs as needed.

- Flexibility to work evenings, weekends, and holidays as required.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $55,000.00 per year

Expected hours: 50 – 60 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Hospitality management: 3 years (Preferred)
• Non Alcoholic Beverage: 1 year (Preferred)

Ability to Commute:

• Bonita Springs, FL (Required)

Ability to Relocate:

• Bonita Springs, FL: Relocate before starting work (Required)

Work Location: In person