General Summary

The Retail Store Manager oversees the operations of domestic retail stores including managing the team structure and day-to-day activities including onsite inventory management, process and procedure creation and enforcement.

Essential Responsibilities

• Manages retail employees and retail store operations including recruiting, performance management, and workplace scheduling. Facilitates staff learning and development, and trainings.
• Responsible for the flow of product into stores including managing minimum on hands in accordance with sales targets and forecasts. Considers trends, customer and staff feedback. Manages the receiving process of product into point of sale. Works with the store team to set up and execute returns to the distribution center. Verifies pricing is accurate and oversees instore pricing verifications and adjustments.
• Ensures table displays match plans on the marketing calendar. Ensure that store presentation reflects standards set in visual merchandising manual.
• Executes corporate-wide sales and promotional events in all retail environments. Ensures staff are informed on promotional events to increase sales and achieve targets according to KPIs.
• Monitors digital platforms such as yelp and google for customer reviews on instore experiences. Responds to reviews and uses information to evaluate policies and procedures and maintain high service levels.
• In charge of managing labor, supplies, travel, and events budgets for both retail locations. In charge of ensuring that charges are coded to correct GL accounts.

Minimum Qualifications

• Highschool diploma or GED equivalent is required. Bachelors degree is preferred.
• Minimum six years of experience in a retail environment is require with one year experience in a supervisory or leadership role preferred.
• Ability to foster teamwork and manage conflict within a small retail environment.
• Ability to develop and mentor employees.
• Sound decision making and problem solving skills
• Strong verbal and written communication skills.
• Strong customer service skills.

Travel Required

Up to 30% of work time will involve travel

Base Salary: $48,000.00 - $52,000.00 yearly
This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.

Why Work at KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that's on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protectthe places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.

At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.
KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.