Welcome to Keith Thompson State Farm Agent, your local State Farm Insurance Agent in Picayune, Mississippi. Our office serves the entire states of Mississippi, Louisiana, Alabama, and Tennessee, with a focus on relocations to Picayune and the Mississippi Coastal areas. We offer a wide range of insurance services including car insurance, homeowner's insurance, renter's insurance, ATV/UTV insurance, life insurance, and health insurance. In addition, we provide financing and refinancing options for vehicles and offer notary public services. With a team of insurance professionals, we are committed to providing quality customer service and helping customers find the right policy for their insurance needs. Role Description

This is a full-time on-site role for a Customer Service Representative located in Picayune, MS. The Customer Service Representative will be responsible for providing excellent customer service, assisting customers with inquiries and concerns, ensuring customer satisfaction, and enhancing the overall customer experience. This role requires strong communication skills and the ability to effectively handle customer needs in a professional and timely manner. Qualifications

• Customer Service Representatives, Customer Support, and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Strong verbal and written communication skills
• Ability to effectively handle customer inquiries and concerns
• Attention to detail and excellent organizational skills
• Problem-solving and conflict resolution skills
• Positive and friendly attitude
• Ability to work well in a team environment
• Previous experience in customer service roles is a plus
• Knowledge of insurance services and products is a plus