5 Service Writer Jobs in Weedsport, NY
KEITH TITUS CORP GROUP is Hiring a Service Writer Near Weedsport, NY
Job Location
Exit 40 Truck Services - Weedsport, NY
Position Type
Full Time
Job Shift
Monday - Friday: 8:00am to 5:00pm
Description
The Service Writer proactively and reactively coordinates repairs for the fleet. The Service Writer initiates services and repairs by ascertaining performance problems and services requested/required; verifying warranty and service contract coverages; developing estimates; planning technicians, scheduling outside vendors, reviewing and completing repair orders.
Responsibilities:
- Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate
- Invoice customers at time of closing order>confirm price table accuracy/customer billing information
- Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs.
- Compiles repair details in Transman for onsite units and road service trucks.
- Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures.
- Develops estimates and communicate immediately 10% variance
- Adept and proficient at Transman, TMW and all required Microsoft Suite tools used.
- Adept and proficient with all shop related operating procedures, processes and workflows
- Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement)
- Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries.
- Knowledgeable and supports Safety, ELD & CSA communications with Drivers
- Excellus BCBS (offer 2 plans)
- Company Sponsored HRA card (Health Reimbursement)
- Dental
- Vision
- Pet Insurance
- Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life/ADD)
- Company Sponsored Group Life Insurance (1x annual salary)
- EAP- Employee Assistance Program
- Wellness Program
- Profit Share
- 401K Match
- PTO (Paid Time off)
- 6 - Paid Holidays
Requirements :
- Must be able to pass a post-hire drug screen, background check and employment verification
- Weedsport, NY
- www.pagetrucking.com
Job Summary
Full Time
$44k-65k (estimate)
06/23/2024
07/09/2024
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.
