The Assistant Residence Manager is responsible to support the Residence Manager to oversee daily shift operations, ensure accomplishment of program-wide goals as assigned, coordinate the scheduling of staff under the supervision of the Residence Manager, complete all records and reports, facilitate on-site orientation and training as assigned, and monitor and provide supervisory oversight to the overall operations of the program in the absence of the Residence Manager. Participate in Agency activities under the supervision of the Residence Manager.

Compensation $23.00-$23.50 hourly

Essential Responsibilities

Role responsibilities include but are not limited to the following:

• Monitor the safety and well-being of the individuals and report issues as necessary.

• Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Staff Action Plan (SAP) is implemented and documented.

• Maintain the timely completion of all records and reports as directed by the Residence Manager.

• Supervise the daily shift operations of the residence in the absence of the Residence Manager.

• Ensure effective communication of daily work info and expectations.

• Under the direction of the Residence Manager, maintain site staffing schedules and coverage.

• Role model appropriate skills and behaviors.

• Problem solve daily shift issues and/or conflicts as part of site leadership team.

• Participate in On-Call rotation as assigned.

• Provide coaching and counseling of Resident Counselors as directed by the Residence Manager to enhance individual and team performance.

• Arrange and assist with on-site orientation and training activities for new employees and existing staff.

• Perform duties of the Residence Counselor as needed, including but not limited to: Serve as a Role Model, promote the individuals’ independence by implementing the SAP, attend to personal, self-care and other program needs that the individuals cannot independently accomplish.

• Monitor operation and condition of the building and supplies; ensure building security.

• Participate in activities as part of the treatment team such as; meetings, trainings, and committees.

• Develop and maintain an effective communication network with the individuals, program staff, families, community agencies, and other Agency departments.

• Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency’s culture, values and mission.

• Ensure compliance with all pertinent government and agency regulations and operating standards

• Adhere to mandatory reporting requirements and HIPAA laws.

• Maintain professional boundaries and confidentiality.

• Exercise tact, discretion and judgment in working with a variety of people

• Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.

• Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.

• Must be able to maintain focus in a very busy work environment.

• Must have a strong attention to detail.

• Must be able to manage time independently, adhering to all deadlines including unexpected demands for information and/or additional assignments.

• Must be able to work with diverse personalities, needs, wants and abilities of individuals

• Must be able to lead group and one-on-one trainings and discussions.

• Must have professionalism in all decision making.

• Use of good judgment based on regulatory and quality standards is required.

• Other duties as assigned

EDUCATIONAL REQUIREMENTS/QUALIFICATIONS/EXPERIENCE

• Associates Degree in a related field (human services, sociology, general studies, etc.), BS/BA in Human Services or related field preferred.

• Minimum of one (1) years of progressively responsible experience in the field of autism, developmental disabilities, education, health care or mental health services, a portion of which took place in New York State.

• Knowledge of basic computer skills

• Travel and transport are required. Must have a valid NYS Driver’s License and require reliable transportation.

• This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities)

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

WORK ENVIRONMENT & PHYSICAL DEMANDS

• Job related tasks may involve possible exposure to blood, body fluids, tissue or spills or splashes from these substances. May have exposure to unpredictable individuals and situations when working at Kelberman sites.

• OSHA exposure category I.

• The employee frequently is required to stand, walk and sit. Must be able remain in a stationary position for extended periods of time.

• Must be able to bend, twist, reach.

• Must have the ability to lift up to 50 pounds.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.