2 Content Strategist Jobs in Portland, OR
KellyMitchell Group is Hiring a Content Strategist Near Portland, OR
Duties
- Partner cross-functionally with the company's Operations, Customer Success, Product, Self-Service and Automation, and Quality Assurance teams to eliminate customer friction, improve first-contact resolution, and reduce OpEx through effective, targeted content
- Develop, publish, and maintain help articles and chatbot knowledge embeddings in the company's Content Management System
- Critically review analyst procedures and job aids, checking for logic, usability, completeness, and adherence to the underlying policies
- Conduct thorough content audits and gap analyses to identify and surface opportunities to eliminate, automate, or optimize process inefficiencies
- Monitor and analyze user feedback and metrics to identify opportunities for further optimization
- Manage stakeholder relationships and collaborate with cross-functional teams to ensure alignment, effective change communication, and accountability in optimizing content for better customer experiences
- BA or BS with 5 years of professional experience
- Clear, concise communication and the ability to distill complex concepts and information into simple language
- Exceptional organization and attention to detail
- Experience developing and managing desktop procedures, training content, internal documentation, Help Center content and/or change management in financial services or other highly regulated industries
- Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization
- Medical, Dental, & Vision Insurance Plans
- 401K offered
Job Summary
Contractor
IT Outsourcing & Consulting
$75k-93k (estimate)
07/04/2024
08/09/2024
KellyMitchell.com
SAINT LOUIS, MO
1,000 - 3,000
1998
Private
CASSANDRA SANFORD
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About KellyMitchell Group
KellyMitchell is a consulting company for qualified information technology professionals.
The job skills required for Content Strategist include Content Strategy, Attention to Detail, Content Management Systems, Alignment, etc. Having related job skills and expertise will give you an advantage when applying to be a Content Strategist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Content Strategist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Content Strategist positions, which can be used as a reference in future career path planning. As a Content Strategist, it can be promoted into senior positions as a Digital Content Curator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Content Strategist. You can explore the career advancement for a Content Strategist below and select your interested title to get hiring information.
If you are interested in becoming a Content Strategist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Content Strategist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Content Strategist job description and responsibilities
A content strategist crafts a step-by-step process by which that content can be re-organized, rewritten, and restructured to better suit user needs.
04/07/2022: Billings, MT
Proactively manage content within the content management system and take ownership for quality and accuracy.
04/07/2022: Fayetteville, AR
Facilitate content critiques, lead workshops on topics like content design best practices and brand voice, and advise partners on content execution.
01/22/2022: New London, CT
Content strategists focus on strategies and tactics for creating and delivering content that will engage various stakeholders, partners, and consumers or customers.
02/06/2022: Augusta, GA
Create compelling content strategies based on user needs, business objectives, and product knowledge.
04/17/2022: Middlesex, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Content Strategist jobs
A successful content strategy doesn’t just focus on business needs, but user needs too.
02/27/2022: Las Vegas, NV
Develop multiple content marketing funnels.
02/20/2022: Mobile, AL
Acquire necessary qualifications, gain experience as a content creator and eventually move up to become a content strategist.
03/16/2022: Santa Barbara, CA
Learn the process and the use of Search Engine Optimization.
04/02/2022: La Crosse, WI
Acquire certifications and testimonials, build up your social media audiences, followers, and subscribers.
03/14/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Content Strategist.
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