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Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary :

We are seeking an Office Clerk to work in our Dothan, AL office to support the District Manager. This role is responsible for efficiently and accurately handling various administrative duties while maintaining a positive attitude and passion to solve the needs of clients and insurance agents.

Position Responsibilities :

• Collect and reconcile client payments.
• Answer phones and assist policyholders with a strong willingness to assist.
• Help insurance agents with various needs including licensing, underwriting notifications, and policyholder information to process new and future new business.
• Communicate with Home Office personnel regarding policy status, underwriting notifications, claims status.
• Other misc. policyholder and agent information/actions are also required.

Position Qualifications:

• 1 years of office clerk and/or customer service experience required.
• High school diploma or equivalent.
• Good verbal and written communication skills.
• Excellent organizational, time management and customer service skills.
• Proficient in MS Outlook, Excel, and Word.
• Sponsorship is not accepted for this opportunity.

When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors.

This position is an in-office position that will work from our Dothan, AL office location.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.