5 Inside Sales Representative - Kendall Electric Jobs in Mishawaka, IN
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Inside Sales Representative - Kendall Electric
$52k-74k (estimate)
Full Time | Wholesale
7 Days Ago
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Kendall Electric is Hiring a Remote Inside Sales Representative - Kendall Electric
Mishawaka, IN About The Kendall GroupKendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for our Inside Sales Representative position. The Kendall Group is comprised of seven divisions with 75 locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.
Role Summary:Reporting to the Location/Sales Manager, the Inside Sales Representative is a key member of the Kendall Electric sales team. The person in this role maintains positive relationships with customers by providing excellent customer service. They are responsible for accurately quoting and processing customer orders and requirements, assisting customers with managing delivery expectations and product availability, freight expectations and dispute resolution.
Exciting work you will do:The essential duties and responsibilities of the Inside Sales Representative position will consist of, but are not limited to, the following:
Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.
Role Summary:Reporting to the Location/Sales Manager, the Inside Sales Representative is a key member of the Kendall Electric sales team. The person in this role maintains positive relationships with customers by providing excellent customer service. They are responsible for accurately quoting and processing customer orders and requirements, assisting customers with managing delivery expectations and product availability, freight expectations and dispute resolution.
Exciting work you will do:The essential duties and responsibilities of the Inside Sales Representative position will consist of, but are not limited to, the following:
- Process telephone orders and bids, respond to incoming calls, faxes, and e-mail messages from internal and external customers in a prompt manner
- Maintain and grow customer sales and gross profits to meet Company growth objectives
- Enter orders into Eclipse business system and document all transactions in accordance with Company quality system and procedures
- Use Company and vendor resources to provide excellent customer service
- Initiate workable solutions for customer issues/problems and ensure effective and long-term problem resolution
- Procure non-stock product to meet customer requirements following established policies and procedures
- Stay current on new and evolving product offerings; utilize knowledge in selling activities
- Keep outside sales and management informed of relevant open quotes and/or customer issues
- Accurately quote all pricing requests in a timely manner
- Expedite orders when necessary
- Advise management of competitive products and prices
- Maintain quality service by adhering to Kendall Group policies, procedures, and standards
- Service Excellence
- Results, Action Oriented
- Accountability and Responsibility
- Understanding Others, Listening
- Problem Solving
- Teamwork and collaboration
- Priority Setting
- Work Experience: 2 years of customer service experience.
- Required Education: Associate's degree, bachelor's degree, technical degree or equivalent combination of skills and experience
- Analytics/Computer Skills: Experience working with MS Office; Ability to decide which products to focus on and how best to reach customers.
- Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment
- Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
- Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills
- Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to stand, walk, climb stairs, and operate a vehicle
- Physical Environment: Normal office environment; warehouse, fabrication environment and exposure to moving equipment
- Work Experience: Previous inside sales, preferably with a related product line, or with end users in an industrial or technical environment. Experience interfacing or supporting a direct sales force
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$52k-74k (estimate)
POST DATE
06/19/2024
EXPIRATION DATE
06/24/2024
WEBSITE
kendallelectric.com
HEADQUARTERS
BRIDGEVILLE, PA
SIZE
200 - 500
REVENUE
$50M - $200M
INDUSTRY
Wholesale
Related Companies
About Kendall Electric
Kendall Electric is a full line electrical wholesale distributor, serving the Industrial, OEM, and Construction markets since 1930. Through large inventories of quality materials, leading-edge technology, an efficient internal material transfer and delivery system, and expert personalized service, we have become a valuable partner for thousands of organizations. As a 100% Employee-Owned Company, each of us is equally committed to providing you with the highest-quality technological products, unparalleled customer service, and leading-edge capabilities. When it comes to finding a distributor wh...o will work for you, ownership truly makes the difference.
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