KENL INN JOB DESCRIPTION

Position(s): Pet Care Attendant

Last Revised: May 2024

Job Status: Non-Exempt/Full-time

Reports to: Kennel Manager and

Supervisor

Pay: $14.00 - $15.00

1. GENERAL FUNCTIONS

A Pet Care Attendant attends to and cares for pets such as dogs, cats, birds, and other pets in the KENL INN facility.Cleans and maintains pet areas and KENL INN property. Directly reports to Kennel Supervisor or Manager, or their designee, for proper direction, interpretation, and evaluation.Maintains and guarantees KENL INN, INC. quality and safety standards.

1. ESSENTIAL DUTIES & RESPONSIBILITIES

• Feed and provide water to pets according to schedule and instructions

• Cleans and disinfects pet areas

• Monitors pets for signs of illness and cares for them according to instructions.

Documents according to instructions i.e. Admissions assessment, diet, medications, food intake, eliminations, and signs of illness, etc.

• Transfers pets between quarters and adjusts controls to regulate temperature and humidity of pets’ quarters.

• Maintains pet enclosures, fenced yards, hiking equipment, and other KENL INN

property as assigned

• Plays and hikes with pets and summarizes activity on forms provided for pet owner.

• Attends Company sponsored training events targeted for continuing personal and professional growth and development.

• Observes safety and security procedures, determines appropriate action beyond guidelines, and reports potentially unsafe conditions.

• Operates equipment as per operation guidelines and uses materials properly.

• Reports to Supervisor any failure to adhere to state, federal, or county regulations, and/or KENL INN, INC. work ethics and standards.

• Reports to Supervisor any deviation from scheduling or quality of service that may become a potential liability or result in client complaints.

• Performs related work as required.

III.REQUIRED KNOWLEDGE, SKILLS, ABILITIES

• Ability to communicate effectively and professionally both orally and in writing

• Ability to maintain positive working relationships with all employees and departments

• Ability to properly handle, exercise, and control a variety of pets.

• Ability to effectively present information in one-on-one and small group situations to customers and other employees.

• Ability to apply common sense and understanding to conduct detailed (but uninvolved)

written or oral instructions.

• Skilled at possessing professionalism, courtesy and tact

• Ability to add, subtract, multiply, and divide. 

• Ability to solve problems involving a few concrete variables in standardized situations.

• Skilled at working with a diverse group of customers and co-workers

• Strong organizational skills and the ability to multi-task.

• Must be able to work independently, under pressure meeting client demands and company timelines.

• Ability to maintain confidentiality of customer and company information, including personnel matters

• Ability to adjust or adapt to a variety of personalities and work habits.

• Knowledge of KENL INN Code of Ethics, Pet Care Code of Ethics, KENL INN policy, law, and ability to implement principals and regulations within job duties and

interactions

• Ability to establish and maintain effective working relationships with coworkers, customers, and other management

• Must be able to communicate and handle conflict in a professional manner

• Ability to accept feedback and contribute to building a positive team spirit

• Ability to wear personal protective equipment and uniforms as required to maintain safe working conditions

1. DESIRABLE TRAINING AND EXPERIENCE

• Prior experience working with companion animals and basic knowledge of pet behavior

& characteristics is desired

1. MINIMUM QUALIFICATIONS

• Graduation from a senior high school or equivalent

• Must 19 years of age

• Ability to work inside the United States

1. NECESSARY SPECIAL REQUIREMENTS

• Ability to work all shifts - overtime, holidays and weekends when required

• Transportation to and from work

• Team Player

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Must be available to work evenings, weekends, and holidays

Supplemental pay types:

• Tips

Work Location: One location