Primary Function

The Operations Specialist of Workforce Development is responsible for customer service support, managing nine phone lines for patient information, wayfinding, assisting with the everyday needs of the main entrance for Patients, Visitors and Staff. Compliance and policy maintained across all CNE operating units.

Qualifications and Specifications

High School diploma required, Associates degree preferred. Must have one to three years’ experience in the Health Care Industry supporting high quality customer service, data entry, information technology support. Must have demonstrated ability to perform in fast paced environments and handle multiple duties. Must be proficient in the English language and fluency in Spanish helpful.

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.