Description

This position is responsible for ensuring the efficient operation of assigned stands in compliance with health code, safety, and park and company operation standards. 

JOB RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following:

• Operate locations with efficient use of labor and resources, addressing any issues immediately.
• Ensure breaks and hours worked are compliant with park policy.
• Ensure stand product/equipment needs are met. Contact maintenance when necessary.
• Enter spoilage, requisitions, and transfers in Food Trak daily.
• Address guest and team member concerns, report concerns to the area Senior supervisor or Area manager when warranted.
• Ensure team members are upselling and acting in a professional manner.
• Ensure team members follow grooming and uniform guidelines.
• Enforce all policies to ensure the safety of team members and guests.
• Ensure all team members are professionally trained per documented procedures. · Ensure all team members complete assigned side tasks, based on position point board.
• Follow and enforce safe food handling protocols throughout the flow of food.
• Perform and document food temperature checks per schedule and file in a timely manner.
• Maintain a clean and organized stand.
• Ensure location cleanliness exceeds standards with an “A” rating for health inspections and a “Zero” rating for Steritech.
• Complete assigned deep cleaning tasks.
• Complete daily inspection sheet.
• Maintain department equipment in proper working condition (radios, clipboards, etc.).
• Work directly with team members to monitor guest satisfaction through efficiency and guest interaction.
• Conduct weekly inventory.
• Additional responsibilities as assigned.

Requirements

REQUIREMENTS

• Recommended age of 16 years or older.
• Flexible availability, with the ability to work up to 40 hours per week during daily operation including days, evenings, weekends, holidays and after school.
• Ability to participate in all training sessions.
• Working knowledge of all departmental and park-wide policies.
• Ability to lift up to thirty (30) pounds.
• Ability to walk and stand for extended periods of time.
• Ability to tolerate extreme weather conditions.
• Positive attitude with the ability to communicate professionally and courteously with team members, management, and guests.
• Strong leadership skills with the ability to delegate tasks.
• Effective decision-making abilities.
• Detail oriented and punctual.
• Ability to lead and set a positive example.
• Ability to work alongside team members to ensure quality of performance.
• Ability to maintain a high standard of safety, guest service, and cleanliness and hold team members accountable.
• Ability to live by HFE’s Leading with Love leadership expectations.
• Ability to successfully complete background check and drug screen, as applicable.

Physical Requirements

• Stand – F
• Walk – F
• Sit – F
• Handling / Fingering – F
• Reach Outward F
• Reach Above Shoulder – O
• Climb – O
• Crawl – O
• Squat or Kneel – O
• Bend – O

Lift / Carry

• 10 lbs. or less – F
• 11-20 lbs. – F
• 21-50 lbs. – F
• 51-100 lbs. – O
• Over 100 lbs. – N

Push / Pull

• 12 lbs. or less – F
• 13-25 lbs. – F
• 26-40 lbs. – O
• 41-100 lbs. - N

N (Not Applicable) - Activity is not applicable to this occupation.

O (occasionally) - Occupation requires this activity 33% of the time (0 - 2.5 hours of the day)

F (Frequently) - Occupation requires this activity 33%-66% of the time (2.5-5.5 hours of the day)

Kentucky Kingdom Theme Park, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Kentucky Kingdom Theme Park, LLC drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

©2024 Kentucky Kingdom Theme Park, LLC. All rights reserved.