Knowledge and Experience:

Minimum:

• Commercial Driver’s License (CDL): High School Diploma or GED
• Industry license in the field of instruction if required by industry
• 3 years of experience in academic instruction in a post-secondary environment
• 5 years of commercial driving industry experience
• 1 years of experience in a supervisory role
• Candidate must comply with all CDL third party administrator requirements as established by Texas regulations.

Preferred:

• 7 years of experience in academic instruction in a post-secondary environment
• 10 years of experience in the field of commercial driving
• Working knowledge of federal/state government education regulations
• 7 years of experience in a management or supervisory role
• Previous experience as a Third Party Administrator
• Experience in student guidance, or related field
• Working knowledge of federal/state government education regulations

Skills:

• Possess a working knowledge of adult education principles and practices
• Possess the skills necessary to write and express oneself orally in a logical, comprehensive, and intelligent manner, as well as good organizational skills
• Possess the temperament necessary for maintaining amiable relations with various levels of company personnel
• Possess a working knowledge of Microsoft Access, Excel, and Word
• Ability to interpret and explain regulations to others
• Must have excellent communication skills (written and oral).
• Excellent time management skills with ability to prioritize.

Key Accountabilities:

• As the subject matter expert in a particular program, this Third Party Administrator provides face to face product knowledge training to the Admissions or student groups, utilizing materials generated via the centralized curriculum development process.
• This position is responsive to the Admissions or client staff when asked to engage with potential students and actively participate in new student orientation.
• The Third Party Administrator is responsible for hiring, assigning, orienting, developing, evaluating and recognizing instructors within the program(s) of study.
• The Third Party Administrator will convene meetings with faculty on a regular basis.
• This Third Party Administrator is also responsible for monitoring and supporting the student population within his/her program of study.
• The Third Party Administrator plays an active role in the student advising process, including advising students during the provisional period, meeting with students who initiate a complaint, advising students who have career-oriented questions, and consulting with students whose engagement and/or academic progress is in question.
• The Third Party Administrator analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services.
• Finally, the Third Party Administrator is responsible for continuous improvement of the program.
• Actively engaged in the development and maintenance of the campus effectiveness plan, the Third Party Administrator collects data for purposes of analyzing program performance. Program performance data and feedback from the local advisory board is shared with the Academic team for purposes of (centralized) continuous improvement of the curriculum.

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

INDHP