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Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to- day Teller scheduling, staffing issues and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
Education Qualifications
Experience Qualifications
Licenses and Certifications
Tactical Skills
Personal Skills
Practical Skills
Core Competencies
Physical Demands
Driving Requirements
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $19 to $23 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 10/11/2024
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
If interested please apply at: https://keybank.wd5.myworkdayjobs.com/en-US/External_Career_Site/details/Lead-Teller_R-25293?q=R-25293
Full Time
Banking
$42k-52k (estimate)
08/02/2024
09/30/2024
key.com
TOLEDO, OH
15,000 - 50,000
1849
Public
RICK GRAY
$5B - $10B
Banking
KeyBank is a provider of personal and commercial banking products and services for businesses and individuals.