Key Responsibilities:

• Present neat physical appearance, including a clean, orderly, and complete uniform.
• Maintain a professional and courteous attitude with community residents, limiting communications during working hours to matters relative to service order requests.
• Complete service order requests timely and accurately, as assigned.
• Respond promptly to, and provide all necessary services in connection with, emergencies and calls for service. Assist, as needed, during community emergency situations.
• Depending on community needs, participate in, and remain available for, 24-hour emergency maintenance service, as scheduled.
• Communicate hazards or unsafe conditions for the public, residents, and fellow employees to supervisor.
• Monitor maintenance supply inventory and inform supervisor of items requiring ordering.
• Inform supervisor of any residents or guests responsible for damage done to community structures, grounds, or apartment interior.
• Service and maintain community equipment, thereby allowing continued, uninterrupted use.
• Perform preventative maintenance on plumbing, electrical, heating, air-conditioning, and ventilation systems.
• Complete inspection forms, i.e., documenting boiler readings, water heater temperatures, and routing service performed on systems.
• Accompany Lead Maintenance, when requested, on inspections of public areas, apartments during turnover process, smoke detector checks, and any other inspection requested by Owner, Director of Property Management, Manager, etc.
• Assist and/or supervise companies contracted to perform specific duties at community.
• Where designated by Manager, Director of Property Management, or Lead Maintenance, supervise performance of other members of Maintenance staff and any individuals temporarily assigned to the Maintenance department.
• Attend seminars, classes or staff meetings for policy updates, reviews or instructions for equipment use and compliance with existing or changing government regulations.
• Accept tasks assigned temporarily, or as a permanent addition to responsibilities.
• Promote Fair Housing and Equal Housing Opportunity standards.

Physical Requirements:

• Ascend/descend multiple flights of stairs and inspect and service locations where sidewalks or walkways are not provided.
• Lift dead weight in excess of 40 pounds (air handlers, HVAC units, appliances, etc.).
• Operate powered equipment where manual pushing, pulling, or steering of equipment is required.
• Operate powered equipment where manual lifting and transporting of apparatus is required (auger, refrigerant recovery, etc.).
• Use powered tools requiring stability during operation and which may cause abnormal vibration to the body of the operator.
• Use non-powered tools requiring stooping, bending, reaching, or swinging tools above shoulders.
• Use non-powered equipment where manual pushing, pulling, or steering of equipment is required.
• Climb ladders to reach heights as needed (change bulbs or fixtures, roof inspections, repairs to items in ceilings, clean gutters, etc.).
• Stoop, bend, or crawl to gain access to confined areas, to effect repairs (crawl spaces, plumbing access panels, sink base cabinets, etc.).
• Drive community equipment.

Education and Experience:

The criteria for the Maintenance Technician's position and the licenses required are dictated by the Property Manager, the needs of the community, and the type of heating and air-conditioning systems present. These characteristics are not in any specific order of importance and all functions may not be included. Some candidates for the position may not possess all the above-mentioned qualifications and will be considered for employment on an individual basis.

Elementary/Basic:

• Apartment interior/exterior maintenance
• Appliance repair
• Emergency service
• Plumbing
• Electrical repair
• Carpentry and problem-solving skills are necessary.

The purpose of this job description is to communicate the responsibilities and duties associated with the position. While this information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.