Regional Community Manager

Department: Operations, KeyLink Companies

KeyLink is seeking to fill a Community Manager position for our Hamilton OH territory. The position requires the ability to maintain a positive, upbeat attitude while working in a fast-paced and fun environment.

Purpose:

The Community Manager in Hamilton, OH is responsible for the hands-on management of residential communities, focusing on maintaining high standards of living and tenant satisfaction. This position involves direct oversight of property preservation, rent collection, maintenance scheduling, and tenant management within their designated community. The Community Manager plays a critical role in fostering KeyLink’s relationships and streamlining operational processes at the community level.

Responsibilities:

· Manage the daily operations of residential communities in the Augusta, GA region, ensuring compliance with KeyLink’s standards and objectives.

· Provide regular reports and insights to KeyLink Executive Leadership to support strategic decisions and planning.

· Conduct weekly meetings with the executive team to ensure clear communication and alignment with operational goals.

· Directly manage vendor relationships to ensure the provision of quality services and support to the community.

· Serve as a leader and resource for property management staff, promoting a culture of professional growth and continuous improvement.

· Handle financial operations for the community, including rent collection, lease management, and budget oversight.

· Collaborate with the eviction team as needed to address tenant issues and maintain property standards.

· Develop and oversee an effective invoice management system to ensure timely payments and financial accuracy.

· Uphold and champion KeyLink’s mission, vision, and values in all community interactions, presenting a positive image of the company.

Additional Qualification Criteria for Community Managers

• Demonstrated expertise in understanding and addressing the unique challenges and opportunities within the Augusta, GA region.
• Experience in maintaining tenant relationships and managing residential properties.
• Versatility in skill set, akin to a “Swiss Army Knife,” capable of adeptly handling a wide range of tasks and challenges with resourcefulness and adaptability.
• Proficiency in Microsoft Excel, Word, and Outlook, enabling efficient management of reports, communications, and operational tasks.

Key Competencies
Exceptional Communication Skills: Ability to articulate ideas clearly.

• Strategic Problem Analysis and Assessment: Proficiency in identifying issues, implementing solutions.
• Decision-Making: Strong capability to make timely, well-considered decisions.
• Advanced Planning and Organizing: Demonstrated skill in developing strategic plans.
• Effective Work and Time Management: Expertise in managing multiple priorities.
• Attention to Detail and Accuracy: Commitment to maintaining high standards of accuracy.
• Proactive Information Gathering and Monitoring: Vigilance in monitoring regional trends.
• Initiative: A proactive approach to identifying and pursuing opportunities.
• Integrity: Upholding the highest ethical standards in all actions and decisions.
• Adaptability: Flexibility in responding to new challenges.
• Leadership and Management Skills: Exceptional leadership abilities.
• Teamwork and Collaboration: Encouraging a culture of collaboration .
• Positive Attitude: A consistently positive and optimistic approach.
• Career-Minded: Commitment to professional growth and development.
• Dedication: A strong work ethic and dedication.

Preferred Software Experience:

· Microsoft 365 Office

· Property Management Software (Yardi, Appfolio Etc)

· Connectteams

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Experience level:

• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Hamilton, OH 45013: Relocate before starting work (Required)

Work Location: In person