The Fire Alarm Service Technician is to deliver quality products and services which meet or exceed customer and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service.

This is an Entry Level Position - but the more RELATED experience you have to the Fire Alarm Service field the better. ** Technical School Graduates - definitely should apply.

Essential Job Functions:

• Perform routine service as assigned (includes replacing detectors, changing flex loops, replacing initiators, replacing manual pull stations, etc.)
• Perform routine maintenance and inspection of engineered systems. Including Halon, Industrial Dry Chemical, Clean Agents, and CO2’s. Examine systems to locate problems such as loose connections or broken insulation
• Test backup batteries, keypad programming, sirens, etc., to ensure proper functioning and to diagnose malfunctions. Repair circuits and sensors
• Perform panel replacements when necessary. Mount and fasten control panels, door and window contacts, sensors, etc., and attach electrical and telephone wiring in order to connect components
• Read/follow blueprints, electrical layouts and building plans. Able to determine materials required for jobs
• Feed wires/cables through access holes, roof spaces, and cavity walls to reach outlets
• Adjust sensitivity of units based on room structures and manufacturer’s recommendations, using programmable keypads
• Keep informed of new products and developments. Attend in-house training sessions and manufacturers’ training as assigned and/or required
• Accurately complete and return all field paperwork on time, including calling in times worked daily
• Be available for off-hour emergency service calls and the on-call schedule assigned
• Report all accidents, mishaps and/or customer complaints immediately
• Keep company issued vehicle clean, neat, and organized. Return unused parts and equipment to the warehouse upon completion of job
• Work cooperatively with other departments within the company and with fellow coworkers
• Interface with customers to explain work to be performed, answer their questions and address their concerns in a knowledgeable and respectful manner
• Provide accurate and complete information on reports and quotes
• Manage time including time on the job as well as time on road to job sites
• Return all tools, equipment and unused products and materials along with the appropriate paperwork to the warehouse/shed upon the completion of the job

Skills, Knowledge and Abilities:

• Ability to work independently with limited supervision
• Demonstrate integrity, honesty
• Mechanical skills and aptitude
• Proficient in basic computer skills
• Demonstrate problem-solving skills
• Strong communication skills (written and verbal). Able to interact with all levels being served
• Represent the company in a professional, credible manner in speech, written communications and appearance
• Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee

Experience/Education:

• Required: High School Diploma or Equivalent
• Required: Valid Driver’s License and clean driving record

Physical Demands/Working Conditions:

• Regular and Timely Attendance
• Must be able to stand for long periods of time (up to 4 hours) without a break
• Position requires bending, twisting, stooping, climbing
• Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
• Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
• May be exposed to temperature changes, heights, small spaces including confined spaces
• Ability to distinguish colors and use hands for repetitive fine manipulation frequently
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
• Must pass initial and random substance abuse tests