ESSENTIAL DUTIES AND RESPONSIBILITIES

· Process cash receipts, make collection calls and/or correspondence

· Provide customer service, process and review account adjustments, resolve discrepancies

· Monitor and maintain all accounts: customer calls, adjustments and reconciliations

· Process billing, credit card payments, and work to reduce delinquency for assigned accounts.

· Communicate and follow up effectively, timely and record all communications

· This list is not intended to be all-inclusive. Employees may perform other related duties as assigned.