Keytronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We have a clean and organized production setting. We provide opportunities for growth through seminars, certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative.

We encourage you to apply for this position if you enjoy being challenged, working in a dynamic work setting, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career.

Keytronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, Vacation, Paid Company Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us!

JOB SUMMARY

Manages the RFQ, NPI and CPPT process for all assigned programs. Manages to contracts, leads cross-functional launch teams and maintains action item lists and NPI checklists. Assesses critical areas of concern and recommends steps to resolve problems.

ESSENTIAL FUNCTIONS

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Responsible for NPI launch, Customer Produced Product Transfer (CPPT), technical requirements, and successful transition to the program management team upon successful launch.
• Manages, communicates, and makes recommendations to improve the New Product Introduction (NPI) and Customer Produced Product Transfer (CPPT) process on assigned programs. Assesses risk, develops solutions, implements change, and communicates responsibilities across organization.
• Supports new customer visits, leads plant tours, and customer onboarding process.
• Facilitate review meetings with corporate, plant, and customer teams to ensure that possible setbacks are resolved before new product runs.
• Understands roles of functional departments, targets potential areas of concern and communicates issues to upper management.
• Drives strategies to deliver customer requirements and recommend capabilities in manufacturing and engineering services.
• Administers assigned contracts, communicates customer concerns, and recommends solutions.
• Maintains program timeline, resource and milestone charts.
• Generates, maintains, and publishes weekly reports on NPI cost, quality and delivery.
• Communicates complex business and technical matters to all levels of the organization in report and action form.
• Develops and ensures adherence to NPI project budgets.
• Participates with other senior managers in establishing strategic organizational plans and objectives.
• Collaborates with program managers and staff and is responsible for planning, budgeting, and maintaining costs for NPI projects.
• Interacts regularly with executives, customers, and outside regulatory agencies.
• Other assignments as designated by management.
• Comply with all company policies and Quality System documents.
• Follow all ESD policies and procedures.

OTHER FUNCTIONS

• Attends meetings as needed to support organization activity.
• Interfaces with customers, purchasing and program managers as required.
• Performs other duties, as assigned, to achieve corporate and departmental objectives.

SUPERVISION GIVEN/RECEIVED

Supervised by the site General Manager

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in Engineering, Business Management, or related fields of study.
• Seven (7) years of experience in Medical manufacturing, automated manufacturing or any other highly regulated industry.
• Experience managing customer satisfaction as well as managing the Customer Satisfaction Index (CSI) collection and related reviews and corrective actions.
• Experience with reviewing high-level program reports and presentations for management, customers and others stakeholders.
• Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.
• Must have a strong technical background Electrical Engineering, Mechanical Engineering or Robotics
• Knowledge of cost accounting and proficiency in managing to timelines
• At least five years of experience in cross-functional project management (in electronics manufacturing or 2 organizations); or equivalent combination of education and experience.
• Ability to read, analyze, and interpret common scientific and technical publications and reports.
• Ability to clearly communicate and document communications both verbally and in written form.
• Ability to effectively present information and respond to questions from small groups of managers, engineers, clients and customers.
• Applied engineering mathematics, statistics, and business and economic analysis.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to operate a computer and be proficient with Microsoft Word, Excel, and Project for managing reports.
• Must possess a fundamental understanding of the business practice from the sales process through production.
• Must be able to travel as required

PREFERRED QUALIFICATIONS

• Ten (10) years of experience in manufacturing, automated manufacturing or any other highly regulated industry.
• Knowledge of materials procurement
• Bachelor's degree in business
• Experience in Contract Manufacturing and EMS industry desired.

PHYSICAL DEMANDS

The employee is regularly required to sit; use hands and fingers, handle or feel objects, talk, hear, and see. The employee must occasionally lift and/or move up to 50 pounds, stand, walk, climb, balance, stoop, kneel, crouch, crawl, or reach with hands and arms. The environment is fast-paced; time pressured, and requires accuracy. The employee will regularly multi-task between projects, be required to move throughout the office building, and effectively communicate. The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times.

The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity. In support of KeyTronicEMS’ goals some incumbents may perform other duties as assigned. In addition, all KeyTronicEMS employees are expected to:

• Promote teamwork and cooperative effort
• Help train and give guidance to other KeyTronicEMS employees
• Maintain a clean, safe, and unobstructed work area
• Provide customers with the highest quality of products and service
• Understand and apply appropriate quality improvement processes

KeyTronicEMS is an EOE/M/W/VET/Disabilities employer