RESPONSIBILITIES:
Kforce has a client in Tampa, FL that is seeking an IT Systems Administrator.
Responsibilities:
* Creates a positive customer support experience through excellent problem-solving skills, ensuring timely resolution or escalation of issues, communicating effectively with the end-user, and handling the end-user with a friendly professional attitude
* The IT Systems Administrator works closely with manager and team members to develop, coordinate, implement, and maintain all computer hardware, software, and large company projects
* Implements and maintains the standards and procedures for the company's computer infrastructure, including network security, directory structures, network addressing, software applications, file and print services, virus detection, e-mail systems, VPN and users' authority
* Supports short and long-term strategy plans for the company's network services and makes recommendations towards the purchase of new and upgraded systems
* Provides documentation for all network and server hardware, based on management's requirements
* Provides technical input to manager for the development of IS policies and procedures
* Provides tracking and monitoring of network and server performance to maintain company goals
* Works with the IT team in support of other techs and our associates
* Implements and maintains -company specific- applications, projects, and services as required
* The IT Systems Administrator provides training to lower-level technicians when opportunities arise
* Maintains all network and server hardware, troubleshoots, diagnoses, and corrects network and server problems
REQUIREMENTS:
* College degree in IT field or 5 years of equivalent experience required
* Experience with remote support of applications via email, phone, remote login tool
* Experience working with a ticketing system (Heat, Cherwell, Remedy, Spiceworks)
* Experience with Microsoft Office 365 Suite 2016 (Word, Excel, Outlook, PowerPoint, etc.)
* Knowledge of local area networks, printers, active directory, domain and group policies
* Generate, track and close trouble tickets
* Properly escalate unresolved issues to the next level of support
* Works effectively with minimal supervision in a collaborative environment
* Excellent time management skills
* Strong problem-solving skills
* Strong written and verbal communication skills
* Passion for helping people and customer service
* Able to adapt to a constantly changing environment
* Strong drive to learn our business, it's systems and staff members
* Microsoft Azure experience preferred
* O365 with SharePoint administration experience preferred
* SQL server DB admin experience is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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