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Kforce
Topeka, KS | Contractor
$70k-90k (estimate)
3 Weeks Ago
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Application Support Analyst
Kforce Topeka, KS
$70k-90k (estimate)
Contractor | Business Services 3 Weeks Ago
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Kforce is Hiring an Application Support Analyst Near Topeka, KS

ResponsibilitiesKforce is looking for an Application Support Analyst for a contract role with a client in the Topeka, KS area. The Application Support Analyst ensures timely resolution of application and system issues while deliveringexceptional customer service. Responsibilities:
  • Triaging, diagnosing, troubleshooting, and escalating or resolving customer application problems
  • Monitoring logs to maintain system stability
  • Providing technical support for internal applications
  • Provisioning application user access
  • Handling other assigned work items
Requirements
  • 2 years of experience providing application troubleshooting support or working as an application analyst
  • Excellent communication skills with experience interfacing directly and remotely with customers
  • Strong troubleshooting abilities, including evaluating tickets for impact and urgency and gathering evidence
  • Organized and adept at updating troubleshooting guides and knowledge bases
  • Self-driven and collaborative, able to work effectively within the application support team
  • Consistently completes tasks accurately and on time
  • Makes sound decisions with general guidance
  • Emphasizes process adherence, attention to detail, and trustworthiness
  • Candidate must be 10 CFR 810 compliant
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$70k-90k (estimate)

POST DATE

07/12/2024

EXPIRATION DATE

07/17/2024

WEBSITE

kforce.com

HEADQUARTERS

FORT WORTH, TX

SIZE

1,000 - 3,000

FOUNDED

1962

TYPE

Public

CEO

JOSH EDWARD

REVENUE

$1B - $3B

INDUSTRY

Business Services

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About Kforce

Kforce is a professional staffing firm that matches job seekers and employers in the areas of technology, finance, accounting and healthcare.

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The job skills required for Application Support Analyst include Application Support, Troubleshooting, Technical Support, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.

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If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Application Support Analyst job description and responsibilities

Application support analysts respond to application support requests for smartphone or computer applications.

03/14/2022: Amarillo, TX

Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.

03/20/2022: Pittsfield, MA

They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.

01/21/2022: Spokane, WA

Application support analysts provide customer service to users of applications on smartphones and computers.

01/24/2022: Juneau, AK

These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.

02/15/2022: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Application Support Analyst jobs

Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.

03/14/2022: Charlotte, NC

Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.

12/27/2021: South Bend, IN

Application support analysts need both technical and human skills to perform their duties effectively.

03/08/2022: Fort Lauderdale, FL

Application support analysts can provide support through email, phone calls or live chat.

01/18/2022: Frankfort, KY

Applications support usually offers technical support and human support.

03/11/2022: Omaha, NE

Step 3: View the best colleges and universities for Application Support Analyst.

Butler University
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