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CS&I Change Lead
Kforce Chicago, IL
$126k-162k (estimate)
Contractor | Business Services 7 Days Ago
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Kforce is Hiring a CS&I Change Lead Near Chicago, IL

ResponsibilitiesKforce has a client that is seeking a CS&I Change Lead in Chicago, IL. Summary: The Client Service & Implementation (CS&I) Change Lead role is being created within the Change Management function of the CS&I Transformation Team to provide holistic and centralized support of all strategic change that will impact the CS&I organization and allows for dedicated focus and collaboration across the CS&I teams to ensure optimal change readiness plans are put into place. Role Responsibilities Include (but are not limited to):
  • Act as change agent liaison aligned with the CS&I teams to facilitate and evaluate impact of initiatives, define optimal change deliverable tactics, and facilitate the acceptance of initiatives through effective change management practices
  • Help identify stakeholder impacts and anticipated points of resistance, and create plan to mitigate challenges through engagement with cross-functional stakeholders inside and outside (e.g., product, sales, RMs)
  • Collaborate and partner with other Change Management teams outside of CS&I to effectively convey the scope of the change and thoroughly understand and assess the impact the change will have on the people, processes, and technology as well as identify any associated risks of the change to incorporate into broader change plans
  • Align with business or team leads on scope of change and overall impacts
  • Ensure Change Management process is followed
  • Manage the change end to end; Identify any other stakeholder impacts
  • Manage internal communications to the teams about the change inclusive of any resources
  • Partner with WFE Learning and/or content teams to coordinate any requirements that would be provided
  • Partner with process/procedure leads to ensure any resources are posted and made available
  • Incorporate CS&I changes and associated impacts into WFE deliverable tracker and reporting
  • Assemble and deliver change status reporting for CS&I driven and impacting initiatives
Requirements
  • 1-2 years of process consulting (more business end)
  • Strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals
  • Strong communication skills
  • Strong collaboration skills to partner with stakeholders and team members
  • Excellent writing skills
  • Strong leadership skills - some experience in leadership (Ability to run workshops)
  • Ability to write procedures (must), analyze and understand process mapping as a method of visualizing an ongoing process
  • Ability to analyze information from customers, vendors, and key stakeholders
Nice To Have Skills
  • Experience with VISIO - other mapping tools
  • Experience with MS Office Applications
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$126k-162k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/21/2024

WEBSITE

kforce.com

HEADQUARTERS

FORT WORTH, TX

SIZE

1,000 - 3,000

FOUNDED

1962

TYPE

Public

CEO

JOSH EDWARD

REVENUE

$1B - $3B

INDUSTRY

Business Services

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About Kforce

Kforce is a professional staffing firm that matches job seekers and employers in the areas of technology, finance, accounting and healthcare.

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