11 IT Service Delivery Manager Jobs in Denver, CO
Kforce is Hiring an IT Service Delivery Manager Near Denver, CO
Requirements
- 2-4 years of previous leadership experience in technical support environment leading technical teams required
- Well-developed problem solving and critical thinking skills, with the ability to think creatively and thrive in a fast-paced environment
- Strong verbal, written and interpersonal communications skills, with ability to communicate with all levels of end users including executives with clear and concise language and sense of urgency when necessary
- Proven ability to coach/mentor and lead service desk team members to increase knowledge, day to day operational efficiencies
- Demonstrable understanding of Microsoft technologies including Windows OS desktop environment, Microsoft O365 application suite and Infrastructure technologies (Networking, Servers, etc.)
- Ability to work independently as well as a strong team player
- Strong interpersonal skills for leading staff, dealing with staffing issues and working with employees at all levels within the company
- Excellent time management and planning skills - handling personal and team workload effectively, setting realistic and achievable targets and delivering those targets
- Highly motivated and proactive with a passion for technology and technical detail with a can-do attitude; Act with urgency as appropriate
- Willingness to show initiative and to seek and achieve improvements to processes and technology
- ITIL certification
- ServiceNow experience
- Contact Center SaaS applications experience, such as Five9's
- Service Management experience
- Investment firm knowledge
- Knowledge of Apple IOS products
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Job Summary
Contractor
Business Services
$132k-162k (estimate)
07/03/2024
07/31/2024
kforce.com
FORT WORTH, TX
1,000 - 3,000
1962
Public
JOSH EDWARD
$1B - $3B
Business Services
Related Companies
About Kforce
Kforce is a professional staffing firm that matches job seekers and employers in the areas of technology, finance, accounting and healthcare.
The following is the career advancement route for IT Service Delivery Manager positions, which can be used as a reference in future career path planning. As an IT Service Delivery Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Delivery Manager. You can explore the career advancement for an IT Service Delivery Manager below and select your interested title to get hiring information.
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