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L2 Network Engineer (Cisco/Aruba RS and SDWAN)
Kforce Decatur, GA
$101k-120k (estimate)
Contractor | Business Services 3 Weeks Ago
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Kforce is Hiring a L2 Network Engineer (Cisco/Aruba RS and SDWAN) Near Decatur, GA

ResponsibilitiesKforce has a client in Atlanta, GA that is seeking an L2 L2 Network Engineer (Cisco/Aruba RS and SDWAN). This is primarily project implementation work. The L2 will be getting templates and direction from an L3, but they should be able to work independently from those instructions with minimal oversight. This is a remote role, however the preference is East or Central time zone, given client locations. They are currently traveling 1-2 times monthly to client sites. Summary: The Engineer with provide technical support to clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environments for installation, configuration and fault management. Responsibilities:
  • Interact with clients on site to meet complex requirements of a solution
  • Escalate unresolved problems and issues to the relevant third parties
  • Respond to escalated client requests and support client applications to a first line resolution
  • Escalate complex problems to the relevant third parties
  • Write reports and proposals and complete and maintain project documentation
  • Assist with the documentation of standard operating procedures relating to installations and fixes
  • Act as coach and mentor to more junior Implementation Engineers and Technicians
  • Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets
  • May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
  • Included in higher complexity design work, with input to the design expected
  • Expected to take ownership of relevant technologies according to domain or specialization
Requirements
  • Computer Science/Information Technology degree or equivalent together with specialized training in new technologies and legacy systems or equivalent
  • Project management certification
  • Route Switch and SDWAN certifications are desirable, not required
  • 6-7 years of relevant IT experience including strong history of implementation work.
  • Experience with Cisco/Aruba Network Engineer
  • Stronger in one SD WAN product or the other
  • Need good core networking background and solid conceptual understanding of SDWAN
  • Good understanding and appreciation of technical design and business principles
  • Demonstrates project management and administration ability
  • Good project skills which are demonstrated in the execution of installations and other assignments
  • Demonstrate customer engagement skills
  • Demonstrate relevant domain specialist knowledge
  • Good verbal communication skills
  • Client focused and display a proactive approach to solving problems
  • Ability to coach, mentor and provide guidance to team members
  • Good understanding of project management principles
  • Experience in a technical implementation engineering or similar role
  • Experience engaging with clients and conducting presentations
  • Project administration and documentation experience
  • Project management experience
  • Experience with: Configuration Management (CM), Installation Management, Problem Resolution, Report Writing, Root Cause Analysis (RCA), Technical Solution Design, Technology Services, Troubleshooting
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$101k-120k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

07/05/2024

WEBSITE

kforce.com

HEADQUARTERS

FORT WORTH, TX

SIZE

1,000 - 3,000

FOUNDED

1962

TYPE

Public

CEO

JOSH EDWARD

REVENUE

$1B - $3B

INDUSTRY

Business Services

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About Kforce

Kforce is a professional staffing firm that matches job seekers and employers in the areas of technology, finance, accounting and healthcare.

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