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Kforce
Lowell, MA | Contractor
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Training Support Coordinator
Kforce Lowell, MA
$116k-149k (estimate)
Contractor | Business Services 1 Week Ago
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Kforce is Hiring a Training Support Coordinator Near Lowell, MA

ResponsibilitiesKforce has a client in Lowell, MA that is seeking a Training Support Coordinator who will be training admin staff schedule and logistics - no people management, only time management). The Training Support Coordinator's main goal will be managing a team inbox to support the training team, triage tickets in the queue, etc. Responsibilities include:
  • Manage team priorities related to training email inbox, training triage ticket queue, and class registration requests
  • Work training registration and assignment requests
  • Liaise with the LMS team for class setup and maintenance including schedule exports and reporting
  • Liaise with Principal Trainers to find answers to operational questions and requests
  • Work with training leadership to update and maintain the steady state course schedule including course build and maintenance in Workday
  • Manage the training triage ticket queue in ServiceNow including reporting and tracking of trends, communicate those trends to training management
  • Work with Principal Trainers to update and maintain steady state course catalog
  • Works with Principal Trainers to schedule and coordinate bundle training activities
  • Other duties as assigned
Requirements
  • Some Epic knowledge
  • ServiceNow experience
  • To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
  • Relevant education and/or training will be considered a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$116k-149k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/17/2024

WEBSITE

kforce.com

HEADQUARTERS

FORT WORTH, TX

SIZE

1,000 - 3,000

FOUNDED

1962

TYPE

Public

CEO

JOSH EDWARD

REVENUE

$1B - $3B

INDUSTRY

Business Services

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About Kforce

Kforce is a professional staffing firm that matches job seekers and employers in the areas of technology, finance, accounting and healthcare.

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