1 Customer Service / Data Entry Job in Stevens, WI
KI MOBILITY is Hiring a Customer Service / Data Entry Near Stevens, WI
Essential Job FunctionsTo perform the job successfully, the individual must accomplish the following:
- Interact with our customers primarily through email to answer questions.
- Provide and process information in response to inquiries, requests, and orders for a wide range of highly configurable products.
- Engage with appropriate internal departments for the customer.
- Accurately prepare detailed orders based on customer supplied information
- Resolve product or service concerns/complaints by determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting the correction or adjustment; and following up to ensure resolution.
- Maintain accurate paperwork to facilitate a smooth transition to other departments.
- Utilize company provided resources to maintain accurate orders.
- Participate in education/training programs as required.
- Perform other duties as assigned.
- Ability to accurately and efficiently transpose information between customer orders and internal software systems
- Ability to respond effectively to new, complex and problematic situations and adapt your behavior to achieve the best outcome and respond
- Excellent oral and written communication skills
- Skilled with Microsoft Office products
- Ability to multi-task, prioritize, and manage time effectively
- Proven customer support experience
- Work as a team and maintain professionalism at all levels in the organization
- Minimum of 2 years of relevant experience desired
- High School diploma or GED is required
- Proficiency with computer applications and equipment
- Bilingual a plus
- Standard working conditions include an office environment and manufacturing environment
- Full time (40 hours) schedule between the hours of 8:00am to 5:00pm Monday through Friday.
- Position may require extended hours or overtime on occasion
- Position requires frequent sitting, wrist manipulation, walking, and standing.
- Requires lifting up to 20 pounds occasionally.
Ki Mobility is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Job Summary
Full Time
Wholesale
$34k-43k (estimate)
04/24/2023
07/25/2024
kimobility.com
STEVENS POINT, WI
50 - 100
2004
Private
DOUGLAS H MUNSEY
$5M - $10M
Wholesale
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About KI MOBILITY
Ki focuses on designing and manufacturing seating and mobility products such as folding, rigid, tilt-in-space and youth wheelchairs.
The following is the career advancement route for Customer Service / Data Entry positions, which can be used as a reference in future career path planning. As a Customer Service / Data Entry, it can be promoted into senior positions as a Data Control Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service / Data Entry. You can explore the career advancement for a Customer Service / Data Entry below and select your interested title to get hiring information.
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