Kim Hastings Agency in Cypress, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Sales/Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a positive environment and building rapport with others, this is the role for you. Continue growing your knowledge with our mentorship and training. You will benefit from continued training and education as well as career development and advancement opportunities. Apply now to join our team

Annual Base Salary Based on Experience

Mon-Fri Schedule

Hands on Training

Evenings Off

Career Growth Opportunities

Bonus Opportunities

Weekends off

Holidays off

Mentorship with Established Agent

Professional Work Enviroment

Paid Time Off (PTO)

Meet new business production goals and objectives as established.

Develop insurance quotes, make sales presentations, and close sales.

Maintain knowledge of new products and services.

Provide exceptional customer service and support.

Develop and maintain strong relationships with our customers to maintain a high level

of client retention and product loyalty.

• Education : High school diploma or equivalent; Bachelor's degree in a related field is a plus.
• Licensing : Relevant insurance licenses (or willingness to obtain them within a specified time frame).
• Experience : Previous experience in sales, customer service, or insurance is preferred.
• Communication Skills : Excellent verbal and written communication skills.
• Customer Focus : Strong customer service orientation with a commitment to resolving issues promptly and effectively.
• Responsible : Strong work ethic and dedication to generating results.
• Sales Skills : Proven ability to meet sales targets and quotas.
• Technical Skills : Proficiency with customer relationship management (CRM) software and Microsoft Office Suite. Salesforce experience preferred.
• Problem-Solving Skills : Strong analytical and problem-solving abilities.
• Interpersonal Skills: Ability to build and maintain positive relationships with clients and colleagues.
• Time Management : Excellent organizational and time management skills.
• Adaptability : Ability to adapt to changing industry trends and company policies.
• Team Player : Collaborative mindset with the ability to work effectively in a team environment.
• Ethics : High level of integrity and adherence to ethical standards.
• Multitasking : Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Product Belief : Strong belief in insurance products.
• Product Knowledge : preferred understanding of insurance products and services offered by the agency.
• Professionalism : Professional appearance and demeanor.
• English/Spanish speaking preferred.