We are seeking an OPERATIONS LEADER to join our team in Texas! Our Operations Manager oversees our day-to-day operations, managing our fleet of drivers, crew, contractors, customer service. They understand our customers needs and concerns and strive to help every customer have a positive memorable experience.

Responsibilities for our Operations Manager include but are not limited to:

• Manage a fleet of drivers, crew and contractors ensuring on-time service, while maintaining timely data integrity;
• Supervise our customer service team;
• Route and oversee delivery teams to maximize capacity and customer satisfaction;
• Train local crew and contractors;
• Monitor facility and equipment condition and maintenance;
• Maintain excellent customer service quality rating;
• Understand end user customer needs and concerns on home delivery

The successful candidate for this position will share the following knowledge, skills and abilities:

• High School Diploma or Equivalent is preferred;
• Secondary education in business operations is preferred;
• Minimum of 3 years Supervisor or Management experience with employee oversight;
• Minimum of 5 years experience in Household Moving or Trucking industry;
• Maintain an organized workspace and have the ability to complete tasks according to schedule;
• Strong multi-tasking skills required in a fast paced environment;
• Solid geographic region knowledge;
• Must have excellent communication and organizational skills;
• Understand problems in moving furniture where damage occurs and how to prevent such damage;
• Fantastic problem solving skills;
• Willing to learn multiple computer programs, and demonstrate previous successful experience with Microsoft Excel and word;
• Self starter, motivated by daily challenges